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Bike Club UK

Bike Club UK

1.9K items sold
552 followers
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Up to £40 Off Adult Bikes

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Up to £40 Off Adult Bikes

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About us

We're Bike Club, a kids bike subscription service.

With over 50,000 members across the UK, we are one of the world's largest bike rental networks, connecting sustainability-minded consumers.

As well as offering bike subscriptions on our website, we also sell refurbished bikes here on eBay.
Location: United KingdomMember since: 04 Feb, 2021Seller: bikeclubuk

Business details

Business name: The Bike Club LimitedAddress: 1 Long Lane, SE1 4PG London, United KingdomVAT number: GB 284022127

Feedback ratings

Last 12 months

Positive345- positive Feedback in last 12 months
Neutral9- neutral Feedback in last 12 months
Negative15- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage cost
5.0
Delivery time
4.8
Communication
4.8

Seller Feedback (372)

e***1 (194)- Feedback left by buyer.
Past 6 months
Verified purchase
Recently ordered a refurbished Frog bike. The positive feedback and video explaining what refurbished meant made me feel I’d be getting a better bike than if I bought off a private seller. It arrived dirty, very scratched (to be expected) and it obviously hadn’t been refurbished- just put in a box. I emailed customer service and we agreed a discount that I was happy with. My daughter loves the bike- I just felt I’d overpaid for a service I didn’t get. Customer service was good.
2***l (546)- Feedback left by buyer.
Past 6 months
Verified purchase
Lovely bike. Great service. I was happy to buy from BikeClub as I rent my children’s bikes from them and the service and products have always been excellent. Renting an adult bike didn’t really work for me as I won’t grow out of it which is why I wanted to buy one. The bike received was as described and communication as excellent although sadly the courier didn’t treat the package as kindly as they could have which lead to a part being bent on arrival. This was quickly rectified.
n***e (15)- Feedback left by buyer.
Past month
Verified purchase
Good communication and the bike arrived on time. Accurate description and competitive price. Great shop!
h***h (59)- Feedback left by buyer.
Past month
Verified purchase
Questions prior to purchasing were answered promptly and response was helpful. Arrived in good time. Bike had some minor scratches, which I expected. It was advertised by bike club as being 'professionally cleaned by our bike mechanics'. Unfortunately it was covered in black marks and we were really disappointed when we got it out of the box. It took some effort for us to clean it up.
j***2 (63)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect experience buying a bike. Answered all of my questions and kept constant communication throughout. Delivered discreetly to neighbour as I was on holiday plus wanted to give as gift when I return. Also delivered and packaged well and was extremely easy to assemble. Thank you Bike Club team. My son loves the bike.
n***d (157)- Feedback left by buyer.
Past 6 months
Verified purchase
Good communication, bike arrived on time. Accurate description. Competitive price. Thank you.
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