All items purchased from the eBay Yours Clothing store can be returned by post to the address below:
Yours Clothing, Returns Dept, Unit B, Finmere Park,Southgate Way, Orton Southgate,Peterborough, PE2 6YG
Alternatively you can send via Collect+ for just £4.99 by visiting their website to purchase a returns label online or you can return your item for free using your Asda To You returns label which will be included in your parcel.
Unfortunately, items purchased from eBay cannot be returned to our high street stores.
Exchanges are not offered on the Yours Clothing eBay store.
Items must be returned, unworn, in a saleable condition in their original box in a secure outer packaging, such as a consignment bag or outer box, within 21 days of purchase.
We will contact you once we have received and processed your refund. Please note that delivery charges will not be refunded unless goods are faulty or the wrong item has been shipped. Refunds can only be made to the same Paypal ID that issued the original payment.
A refund will be issued within 3-5 working days of receipt of the returned item. We kindly ask you to wait at least 5 working days from date of sending before contacting us regarding the status of your refund.
All goods returned as faulty will be inspected for a manufacturing defect. If we deem the item to be faulty a full credit will be issued, including an additional refund through Paypal for return postage. This process can take up to five working days from receipt of return.
When returning goods, please use a signed-for or registered service from the Post Office for your own safety. We are unable to accept a proof of purchase receipt, as this is not
We are not able to accept returns of pierced Jewellery or selected lingerie. All items should be unworn with original tags still attached.