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Delivery

UK Services

We offer a wide range of UK delivery options for you to choose from. These include free standard delivery, 24 or 48 hour express delivery or guaranteed delivery on a Saturday. We only dispatch goods Monday - Friday.

Delivery is available to most postal areas in the UK and Northern Ireland, but unfortunately our service can sometimes be restricted by location or carrier availability. If we are unable to post your Item via Royal Mail we will have to request an additional postage payment of £7.95 for a couriered service to your location. Occasionally we cannot deliver certain products to outlying regions of the UK, Northern Ireland, Isle of Man, Isles of Scilly and the Channel Islands.

Please note,There are a few postcode areas, mainly remote, rural areas, where we cannot guarantee delivery within our usual delivery times. For these areas please allow an additional day for delivery.

If you have further questions, please contact us click here

FREE UK Standard 3 - 5 days Delivery

  • Free per order, no matter what item quantity, value or package dimension
  • This is not a Guaranteed Delivery service and at peak can take a lot longer.
  • No claim for loss until 15 days from shipping (Unless left with no signature at your instruction)
  • Delivery days Monday to Saturday
  • You will need to collect from a Royal Mail Post Office if no-one is available at delivery time to sign
  • Item will be returned to us if not collected from Royal Mail sorting office within 14 days
  • Maximum 30kg in weight.
  • Email Notification on dispatch.
  • Option to leave in safe and secure location or with trusted neighbour (at the discretion of the delivery person)
  • UK coverage
  • Please place your order before 14:00 for same day shipping; orders placed after this cut off time will be shipped on the next working day
  • Please Note that any Orders placed on a Saturday or Sunday will not be dispatched until the Monday.

£5.99 24 Hour Express Delivery (Next Working Day By 5.30pm)

  • £5.99 per order, no matter what item quantity, value or package dimension
  • Guaranteed Delivery.
  • No claim for loss until 15 days from shipping (Unless left with no signature at your instruction)
  • Delivery days Monday to Friday
  • You will need to collect from a Royal Mail sorting office if no-one is available at delivery time to sign
  • Item will be returned to us if not collected from Royal Mail Post Office within 14 days
  • Maximum 30kg in weight.
  • Parcel Tracking via Courier Website
  • Email Notification on dispatch with Tracking Details
  • Option to leave with trusted neighbour with signature (at the discretion of the driver)
  • Mainland UK Only Please call for Non mainland Locations
  • Please place your order before 14:00 for same day shipping; orders placed after this cut off time will be shipped on the next working day
  • Please Note that any Orders placed on a Saturday or Sunday for Next Working Day or 48 Hour Delivery will not be dispatched until the Monday.

£10.99 Express Delivery to Northern Ireland (UPS) and UK Islands

  • £10.99 per order, no matter what item quantity, value or package dimension
  • Guaranteed Delivery within 3 working days.
  • No claim for loss until 15 days from shipping (Unless left with no signature at your instruction)
  • Delivery days Monday to Friday
  • You will need to collect from a Royal Mail Post Office if no-one is available at delivery time to sign
  • Item will be returned to us if not collected from Royal Mail sorting office within 14 days
  • Maximum 30kg in weight.
  • Parcel Tracking via Courier Website
  • Email Notification on dispatch with Tracking Details
  • Option to leave in safe and secure location or with trusted neighbour without signature (at the discretion of the driver)
  • Mainland UK Only Please call for Non mainland Locations
  • Please place your order before 14:00 for same day disoatch; orders placed after this cut off time will be shipped on the next working day
  • Please Note that any Orders placed on a Saturday or Sunday for Next Working Day or 48 Hour Delivery will not be dispatched until the Monday.

£11.99 UK Mainland Saturday Delivery (Please Call for this option 01294 204004 during Office hours)

  • From £11.99 per order, no matter what item quantity, value or package dimension
  • Guaranteed Delivery
  • Excludes post code areas AB, HS, IV, KA, KW, PA, PH, ZE, BT, IM, TR21-TR25, PO30-PO41, DD8-DD11, GY AND JE and some business addresses
  • No claim for loss until 15 days from shipping
  • Delivery Saturday only
  • You will need to collect from Post Office if no-one is available at delivery time to sign
  • Parcel Tracking via Courier Website
  • Please place your order before 14:00 for same day dispatch; orders placed after this cut off time will be shipped on the next working day

£12.99 UK Mainland by 10am Delivery (Please Call for this option 01294 204004 during Office hours)

  • From £12.99 per order, no matter what item quantity, value or package dimension
  • Guaranteed Delivery by 10 am the next working day (Monday-Friday)
  • Excludes post code areas AB, HS, IV, KA, KW, PA, PH, ZE, BT, IM, TR21-TR25, PO30-PO41, DD8-DD11, GY AND JE and some business addresses
  • No claim for loss until 15 days from shipping
  • You will need to collect from Post Office if no-one is available at delivery time to sign
  • Parcel Tracking via Courier Website
  • Please place your order before 14:00 for same day dispatch; orders placed after this cut off time will be shipped on the next working day
  • Please Note that any Orders placed on a Saturday or Sunday for Next Working Day or 48 Hour Delivery will not be dispatched until the Monday.

Returns

Faulty Goods:
All goods are sold as new unless otherwise stated on the individual listing. Any item found to be faulty or damaged when received must be retuned to us within 14 days of receipt, please contact us through eBay Contact Seller so that we can arrange the return and/or replace your faulty item as quickly as possible.

Wrong Item Delivered:
If we deliver the wrong item, please contact us within 14 days of receipt and we will arrange to collect and replace your item as quickly as possible.

Change of Mind:
If you simply change your mind and want to return the goods for exchange or refund, you must return the goods to us within 14 days of receipt. The goods must be returned to us intact and in a saleable condition. You must return the goods at your own cost. If you are returning the goods for refund, we will refund the full cost that you paid for the goods including any delivery charges, but we will not refund the cost of returning the goods to us.
NB. Due to health and Hygiene reasons we are unable to accept hosiery, wigs and underwear returns.

Methods of Contact:
In the first instance please contact us through Support , so that your issue can be tracked and resolved as quickly as possible.

If you would prefer to speak to someone in person then you can contact us by telephone: 01294 204004 (Mon-Fri 8am-5pm)

Please note that none of the above affects your statutory rights.