We despatch all items the same say if purchased before 15.00GMT Monday – Friday (Excluding Bank Holidays). If you purchase after this time your item will be sent the next working day.
Buyers are responsible for ensuring their delivery information is up to date at the time of purchase. We cannot be held responsible for changing addresses after an order has been processed.
Delivery Times:
TRACKED: 48 HOURS
SPECIAL DELIVERY: GUARANTEED 2PM NEXT WORKING DAY (MUST BE PURCHASED BEFORE 15.00GMT)
INTERNATIONAL WESTERN EUROPE: 4 WORKING DAYS
INTERNATIONAL EASTERN EUROPE: 6 WORKING DAYS
INTERNATIONAL REST OF WORLD: 8 WORKING DAYS
Delivery times are approximate based upon royal mail guide lines.
Tracking numbers can be provided upon request.
If your item has not arrived within these timescales please contact us so that we can track your parcel.
In the case of lost items, we are required to wait 7 days after receiving notification before we can issue refunds or replacement items.
Orders cannot be automatically combined. Please contact us prior to making multiple purchases to arrange for combined postage discount. We cannot automatically refund postage for orders without prior notice.