 |
| Q:for your bags do you have other sizes? |
|
| A:Now most of the bags in our store are middle size,you can check the description of the bag,we write the approx size for every bag,and if you want other size ,you can contact us or you can leave message to us is also ok,for some bags we have different size. |
| Q:Can i choose the size and the colors for the t-backs? |
|
| A:For these t-backs,is free size only,and lots people can wear it,and if don't very fat or very shin all OK ,And the colors you can choose according with the pictures ,and you can also leave message or send a letter to tell us the colors you want is also ok. |
| Q:What's the material of the bags in your store? |
|
| A:Now we have the materials of pu leather,real leather and cotton material,you can check the home of our store,the sorts are divided according to material,we also have more real leather bag,you can talking with us,then i will send more other material bag to you. |
| Q:What is pu leather? |
|
| A:Follow is the explain of pu leather:
PU (ploy urethane) is synthetic leather, with leather textured, very durable.
PU is used instead of (faux leather), the price is higher than PVC.
From the chemical structure, it is closer genuine leather.
it have rich colors and many patterns(than genuine leather). |
| Q:if i pay for it,when will you send it out? |
|
| A:We will finish the package and send the parcel to the post office in one working day,
And if there is something wrong with the item we will contact the buyer in time to deal this ,such as the color , the size and the address is not clear, when everything is ok ,we will send the parcel to the buyer in time.thanks |
| Q:What's the shiping you used in normal? |
|
| A:In normal we send by fast air through our Chinese post office,usually it takes 10-25 days to arrive;and if you want to send faster ,we can also send it to you by ems,but it's expensive than fast air,you need to pay for more shipping,usually it takes 7-10 days to arrive.if you want to send by ems,please contact us first,thanks |
| Q:if i have some advice to you ,what can i do? |
|
| A:Thanks for you can give us some valuable suggestions,
If it's convenient ,you can contact us by:
Msn: kevinzaixian@hotmail.com
Skype: kevinstly
Thanks for your big patience,thanks |
| Q:Do i need to pay for the taxes? |
|
| A:In normal you no need to pay any taxes.in addition to the price and shipping ,we won't charge any other cost,and we will send the parcel to the buyer as gift,and will write the lower value(USD10) to help you avoid the taxes. |
| Q:what payments do you accept? |
|
| A:we only accept payment by paypal,
But if you have not paypal,and you want pay for by other way ,please contact us first, believe we can deal it well,thanks! |
| Q:I want to send by ems,how can i pay for the item? |
|
| A:If you want to send the parcel by ems ,please contact us first ,then we will send an invoice for ems shipping to you ,then you can pay for it is ok,and when you pay for it we will send to you by ems. |
| Q:do you accept return or replacement ? |
|
| A:We accept the return and replacement ,we provide the service of returns when you receive it in 7 days.if it's not the problem of quality ,we will refund your money to you when we receive the returned parcel,and you need to pay for part of the shipping, |
| Q:how can i contact you ? |
|
| A:you can contact us by:
Msn: kevinzaixian@hotmail.com
Skype: kevinstly |
| Q:When will i receive the parcel after you ship it out? |
|
| A:For the parcels we will ship it out in time ,in normal it takes 10-25 days to arrive,because the location of each country is different and the efficiency of each countries customs have some different.Besides ,if there is walkout in some country and the bad weather ,it will make a few days delay, please be patience to waiting for the parcel ,thanks |
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