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Welcome to yuyujewelry. Here after is the
common question.
1) Q: IF
I’M NOT SATISFIED WITH THE ITEMS RECEIVED OR THE ITEMS DO NOT DESCRIPT
AS THE PICTURE,
WHAT SHOULD I DO?
A:Dear customer, please don’t worry
about that and contact me instantly with the eBay message and we will
give you a
satisfied solution.
2) Q: HOW
LONG WILL IT TAKE TO RECEIVE MY ITEM?
A: Hello,it usually takes 25-35 days for the most Northern countries(but
the US may be faster！)
And for the most
European countries, it needs 25- 45 days to arrive
the destination(but the Great Britain maybe arrive a little late!).
more details pls refer to the Delievery Time Chart
3) Q: IF
I SEND PAYMENT TODAY, HOW FAST CAN YOU SHIP?
A: we usually ship the items out within 48 hours later after receiving
your payment
4) Q: CAN
YOU DO EXPEDITED DELIVERY?
A: yes, we can. And you can use the fastest delivery by the
Express Shipping just in need of 7-15 days but need to charge
US$15 for this delivery.
5) Q:
WHAT METHOD OF PAYMENT DO YOU ACCEPT?
A: We only accept the Paypal not included any other payment ways!
6) Q: CAN
I COMBINE THE SHIPPING FEE AS I HAVE BOUGHT MUTIPLE ITEMS FROM YOU?
A: yes, Ok, you can, we usually send a combine shipping invoice for you
to reduce the shipping costs after you end all
the bids and please ask for this discount in
time or contact us for the requirement through the eBay message
instantly!
7) Q: HOW
DO I CONTACT YOU OR KEEP IN TOUCH WITH YOU?
A: Dear customer, you can contact me through the eBay message or email.
Our business hours are Monday to Saturday,
08:00am to 18:00pm, excluding holidays. If your
question is not answered in our eBay message or very important and
urgent
for
you, please feel free to call us at (347) 480-1688（or
(86) 057985652667）！
8) Q: WHY
DO YOU CHARGE TOO MUCH FOR THE SHIPPING FEE?
A: Dear Sir or Madam: The shipping fees are not only covering postage
to ship the parcel but also some fees for shipment
handling and shipping materials, such as
envelopes, bubble wraps, foil, and so on. We always aim at providing
high
qualified items with lowest price. We hope you will support
our idea with your good business!
9) Q :
CAN YOU SEND THE ITEMS AS A GIFT OR CHARGR THE LOWER AMOUNT FOR THE
CUSTOMS?
A:
Dear friend,
Thank you for your asking! Yes, we usually send the shipment as a gift
valued at US$10 for you to avoid
the
legal customs or
the high duties. So do not worry about that!
For more question ,pls contact me through
email or yahoo messege . Thank you.!
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