EOL AUCTIONS
(Part of EOL IT Services Limited)

(NB: TRADE BUYERS PLEASE SEE COMMENT BELOW)

How to contact us:

All communications are via email, for any queries such as questions of listings, order updates or returns please email: eolauctions@eolitservices.co.uk  

Returns Policy:

All items sold come with our standard 30 Days warranty, unless otherwise stated. 

Returns will be authorised for the following reasons:

a)    Customers are in receipt of Goods damaged in transit

b)    Customers are in receipt of defective Goods (e.g. missing parts, broken parts, failure to power on)

c)     Customers are in receipt of unsatisfactory Goods which are considered to have been misleadingly described

EOL will arrange collection of any faulty/damaged Goods if notified within 7 days of delivery date. After that time Goods must be returned at the Customer’s expense.

All Goods must be packed securely for collection by EOL or its courier or for return by the Customer or the customer’s courier.

EOL reserves the right to refuse inadequately packed returns.

If Customers have attempted to repair the Goods without prior written consent from EOL, EOL reserves the right to refuse the Goods for return.

Payment Methods: 

We only accept PayPal payments.

If you do not have a PayPal account then please do not bid on this item. Any bidders who bid without a PayPal account will be reported to eBay.

Non Payment:

Bidding on eBay is a contract and means your intend to purchase the item. If payment is not received within within 7 days we will open an unpaid item dispute with eBay. If you do not respond within 2 days of the unpaid item dispute we will re list the item and your order will be cancelled. EBay will apply an unpaid strike to your account.

Postage & Packaging:

Items will be dispatched within 48 hours of receipt of payment. We will ship to alternative addresses when buyers pay by Pay pal and this must be stated on the Pay pal Payment.

All deliveries will require a signature.

Items with shipping of £1-£8 shall be sent via the Royal Mail. If you are unable to sign for the delivery it will be held at your local sorting office, (details will be left on a card posted at your address). Deliveries over £10 will be sent by a third party courier such as City Link, these deliveries shall also require a signature, if you are unable to sign for the delivery it will be held at the local depot, (address and details on how to collect will be left at your address)

TRADE BUYERS

EOL IT Services holds thousands of IT products in stock which are only available to trade customers. If you are an IT dealer you could qualify for an experienced trade account manager, receiving IT equipment at reduced prices.