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Delivery Information

Christmas Last Shipping Dates -

UK-

Royal Mail Special Delivery Guaranteed Tuesday 23rd December 2014

Royal Mail Tracked Monday 22nd December 2014

Royal Mail RM 2ND Thursday 18th December 2014

International -

DHL International Express Worldwide Europe 20th December 2014

Royal Mail International signed for Western Europe 13th December 2014

Royal Mail International signed for USA 12th December 2014

Royal Mail International signed for Canada, Poland 9th December 2014

Royal Mail International signed for Africa, Caribbean, Central America, Middle East 5th December 2014

Royal Mail International signed for Australia 4th December 2014

Royal Mail International signed for Cyprus, Eastern Europe, Greece 3rd December 2014

Royal Mail International signed for Asia 3rd December 2014


Delivery service guide for UK customers:


Service Type Delivery Time Order £200+ Order £200- Order £50-
Royal Mail Guaranteed Next Day Next day (if ordered before 3pm) FREE £4.99 £4.99
Royal Mail Tracked 48 1-3 Working Days - FREE -
Royal Mail 2nd Class 4-5 Working Days - - FREE


Delivery service guide for customers outside of the UK:

Service Type Delivery Time Order £200+ Order £200- Order £50-
International Signed (ROW Only) 7-10 Working Days £15.00 £15.00 £15.00
DHL Express Worldwide (EU Only) Please view the DHL transit table here £9.99 £9.99 £9.99


All orders are dispatched the same working day if ordered before 3pmGuaranteed Next Day Delivery can be arranged if your require your order urgently. This can be added at the checkout.

We also ship worldwide via DHL Express or Royal Mail International Signed For, depending on your country. The cost to ship your item to Europe is £9.99 and £15.00 to the Rest of the World. All items sent internationally are fully tracked. You are able to track you parcel online with the tracking number we supply you via an automated email confirmation.

Once dispatched the order status will be updated and will show the tracking number for the parcel. You can then trace your parcel at any time on the Royal Mail or DHL website.

Please note that a tracking reference will not be supplied for parcels sent by Royal Mail, second class.

If you have still not received your order within 15 working days please contact us on 0845 262 1234 and we will look into this for you.


Restrictions

Postal code and recipient's land line telephone number are required in your shipping address. All deliveries must be made to a physical address and NO P.O. Box or mailbox addresses will be accepted. Please note that you will be responsible for any custom or import duty charges, if they apply to your country (this does not apply to UK customers). Custom policies vary widely from country to country; please check your local customs office if you require further information.


Missed Deliveries

If you are not in to receive the delivery at the time the delivery is attempted, Royal Mail and DHL will leave you a card. This will allow you to telephone them to arrange a redelivery at a more convenient time, or alternatively you can collect it from your local sorting office.

It has been brought to our attention that the postman doesn't always leave a card so please check with your local delivery office to see if your package is there before contacting us about a missing item.

If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. We will contact you to arrange a re-delivery of your watch.

We also only use the highest quality packaging materials to ensure your order arrives safely.