Terms & Conditions
Prices and Payment:
ALL prices are in £ sterling pounds. Delivery charges are not included in the prices quoted. At the moment we accept PayPal payment from U.K Customers, as well as Personal Cheque, Postal Orders, or PayPal e-Cheque payment. We only accept PayPal payment for international Customers.
WE deliver within one business day, once the payment cleared.
In the U.K, we offer three Royal Mail delivery services:
1.Royal Mail First Class service: Free!
2.Royal Mail Recorded Delivery First Class service: 4.99 pounds.
3.Royal Mail Special Delivery service guaranteed by next working day 13:00 pm: 6.99 pounds.
FOR the international delivery, we only use the Royal Mail International Signed-for service, which costs 6.99 pounds for synthetic material products and 7.99 pounds for human hair products.
FEEL free to search, ask questions and choose wisely, well BEFORE placing your order(s).
DO take time to read our Shipping & Handling, Payment, Returns, Exchange & Refunds details, well BEFORE placing your order(s).
WE are committed to do something good here and to satisfy your needs. However, we do keep the full right to cancel questionable order(s) at our discretion.
Exchange, Returns & Refunds:
WE offer FREE exchange for any colour mismatches or unsuitable styles, EXCLUDING postage.
WE offer FULL returns & refunds for any faulty products, INCLUDING postage.
WE offer FULL returns & refunds for any colour/style mismatches and no suitable replacements available, EXCLUDING postage.
ALL above services are based on conditions that, the product has not been used and is returned to us within 7 working days of purchase.
IF you have any inquiries, questions or concerns about our products or general haircare, styling and technical information, etc., please feel free to contact us via eBay messaging system.