MULTIPLE ITEMS: Save money with multiple (different) item purchases. UK buyers - purchase as many items as you like from our eBay shop and we will post anywhere in the UK for no more than one single item !!! Just make your selections within the same visit then request an invoice on each checkout to save £££££ UK buyers only! The system is designed so that customers only pay for one shipping fee for the heaviest item only, of course there is always an extra (different) item that is required in order to get free shipping on the previous one and so on. Overseas buyers must always request a shipping quote by email before any purchase and we will then confirm the shipping cost and the next step forward.
PAYMENT: Paypal is preferred alternatively make UK only cheques and Postal Orders payable to: PANDEMONIUM 125 Sheen Lane London SW148AE or make a direct credit card payment between 9.30-6pm Mon to Sat (UK time) on 020 8878 0866 You are also welcome to visit our London shop, to inspect any item before purchase find us at : www.pandemoniumlondon.com Please note that cheques can sometimes take 4 to 10 working days for banking and clearance before dispatch.
DISPATCH: We always endeavour to give you the best possible value and service with the dispatch cost of your item/s. All shipping prices are fully inclusive of all handling and packaging fees and no profits are made on our P&P charges. All items will be dispatched by certified first class Royal Mail / Parcel Force 48 or DHL for larger items. We usually dispatch next day but please allow up to 7 working days for dispatch/delivery. No items will be posted until your payment has cleared. Please note that we cannot make guarantees on behalf of any shipping company or fully predict delivery patterns especially during National Holidays and weekends, Any postal damage or losses will follow Royal Mail or Parcel Delivery Service procedures accordingly and we will work with you to resolve any issues should they very rarely arise.
OVERSEAS: Paypal only for overseas sales. Email before purchase if you require overseas delivery and note that we only use first class priority airmail postal services. Most items will require a tracking number for insurance purposes. Please note that overseas buyers are responsible all overseas taxes and customs fees should they apply. ALL OVERSEAS BUYERS PLEASE EMAIL FOR A SHIPPING QUOTE BEFORE PURCHASING ANY ITEM!
RETURNS: Before you return any item, please make a full report in writing (or email us) within 2 days of receipt, stating clearly the problem. We will then advise the next step forward. All goods must be intact and in original packaging and condition with seals unbroken. Items with opened seals and packaging will be subject to a 25% (value of the goods) re-packaging fee. The buyer is responsible for all shipping costs related to the return of the goods. Any postal damage or losses will follow Royal Mail or Parcel Delivery Service procedures accordingly and we will work with you to resolve any issues should they very rarely arise.
DISCOUNTED ITEMS: Please note that some of our reduced items may have damaged or shop soiled packaging. The items themselves are perfect and complete and usually sealed, unless stated otherwise. All our items are brand new and unused. For example: Books may have been browsed or a toy may have been opened for window display purposes. For further information visit: www.pandemoniumlondon.com | 
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