Terms and Conditions
My aim is to provide excellent customer service to all my buyers.
I post within two working days using the postal option you choose
I always obtain proof of posting. Sometimes the stamps are prepaid before they are taken to the Post Office.
Always check the dispatch time on your order details. Recently 1st and second class mail have been taking longer than usual. This is due to the backlog during the double bank holiday in December and January
Once the item has been dispatched I will inform you. After that date the delivery time is out of my control. If an item goes astray in the post I will do my best to help but you must inform me if the item has not arrived after the estimated delivery time on your order .
I keep postal charges down by only offering recorded or special delivery on items over £45. A Horizon Post Office Certificate/Recorded/Special Delivery is kept by me until 60 days of purchase has elapsed.
I am now only issuing refunds if the item is returned to me intact.
Please ensure your records are kept up todate. I can only post to verified adresses. A current email address should be given as well as an up todate telephone number. I will not call you unless it is an emergency.
If you feel the item is not suitable then please contact me first via the Ebay messaging service or on 07791689398 rather than leave neutral or negative feedback. The DSR ratings are very important so again I would be grateful if you could fill them in.
if you feel that the item, service communication, dispatch time and postage costs are worth less than 5 stars please contact me as I will do my best to help.
I request payment within 24 hours of an auction finishing.
I am always happy to combine postage if you order more than one item although I do have listings with free postage.
Please feel free to message me if you have any questions before buying an item. For example my skincare products are fresh, unopened and are stored away from light and heat.
I wish all buyers and sellers I have traded with a happy new year
My Listings
The exemplar GCSE English Literature and used as resources when teaching. It is impossible to copy as the exam boards would pick up on it. They are meant to give students more scope when structuring their own essays. I have a licence to sell and have covered this with Trust and Safety at Ebay. They are also useful for teachers as the essays can be adapted for class work. I have Of Mice and Men, Romeo and Juliet, To Kill a Mockingbird, Macbeth and A view from a Bridge, War poems. and Pre and Post 1914 poems. I am developing more
I sell DVDs which are are genuine, some have been watched once. Other DVDs are new and have been unwanted gifts.
I have other items such as the top of the range Elemis skin care, Elemis gifts. All of these are fresh and new and have proved to be very popular and many are under half price.
I will be adding more items in January as I am doing a stocktake.
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If you would like an update on my listings then please add me to your fave sellers. Check out my other items! Sign up for my email newsletters by adding my eBay Shop to your Favourites Be sure to add me to your favourites list! |