2 Walmgate Road
Perivale UB6 7LH
Telephone Sales: 020 3468 5914
Technical Support : 020 3468 5915
Our VAT Number: 981654879
Our Company Registration Number: 06970919
Sales Email: sales (@) thomas-it . com
Support Email: support (@) thomas-it . com
Before you send us email, please remove the brackets () and spaces from the email, we had to write it in this format in order to avoid spam
We try to answer customer's email within 10 Minutes to Maximum THREE Hours of our working hours. Our working hours for answering email are 8AM to 8PM.
Tech Support Call Centre provided by the Supplier on Tel: 020 3468 5915 between 8AM to 8PM Monday to Saturday.
Before you call the Tech Support have the below info ready from 1 to 4.
1. Product code from the white label on the product packages or on the product.
2. Your computer details, is it Desktop Computer? or Laptop Notebook??,
3. Which Operating system?? for example XP, Vista, Window 7 Apple Mac Linux.
4. If you calling them because you bought a router and can not connect to the internet they will need the ISP details also.