Postage & Shipping

We use a selection of dedicated couriers who specialise in offering a quick, efficient delivery service depending upon the items despatched. Most items we send are tracked and cover the mainland UK only. For orders outside the UK please contact us prior to purchase to confirm the best price and availability. All of our items are packaged carefully to minimise any possible damage. All dolls houses and doll house kits are sent flat pack, packaged within two boxes both outer and inner to avoid any possible damage. Please notify us immediately should you receive any items which have been damaged.

Postage Discount - For Combined Items

We can offer a discounted combined postage for multiple items - We must update the postage prior to payment in order to receive the discount, this is not always calculated by eBay. There, once you have completed your purchases use the option 'Request Total From Seller' or please email us prior to making payment.

Payments

We accept PayPal for all transactions. Please ensure you pay from an account which has a confirmed address. For security reasons, no items will be sent to any unconfirmed addresses. Should you wish to purchase multiple items, or items not listed in our eBay store please call us and we will be happy to help. We do also accept payments via telephone for all major credit and debit cards.

Special Notes

All our dolls house kits are supplied flat packed, unpainted unless otherwise specified. From time to time we will list pictures which show houses with basements and/or accessories for illustrative purposes. In all cases, colours and styles may vary - If you are worried about this please contact us before purchasing.

Contact Details

The Dolls House Store
4 Market Street Mews
Market Street
Kettering
NN16 0AH

Tel: 01536 628205 (Mon-Sat 9:00-17:00)