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The Underfloor Heating Store

507K items sold
1.2K followers
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About us

The Underfloor Heating Store is the UK's most trusted and tried Underfloor Heating Brand. Our client base ranges from architects, large-scale builders and developers to local tile companies, individual tradesmen and self-builders. We have supplied tens of thousands of systems nationwide, having worked with a variety of well-known architects and property developers and have experienced coverage in the national press as well as appearing on Channel 4's "The Home Show" and BBC's "DIY SOS". All our products are in stock and are sent directly from our purpose-built 25,000 sq ft warehouse. We offer same-day dispatch with most items available to be delivered the very next day.
Location: United KingdomMember since: 23 Oct, 2004Seller: underfloorheatingstore

Business details

Business name: CITY PLUMBING SUPPLIES HOLDINGS LIMITEDFirst name: EdwardSurname: BlountAddress: Highbourne House Eldon Way, NN6 7SL Northampton, United KingdomPhone number: 01268567016Email: sales@theunderfloorheatingstore.comVAT number: GB 331038444

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (38,698)

c***c (1812)- Feedback left by buyer.
Past 6 months
Verified purchase
Very quick delivery next day excellent packaging 📦 item in perfect condition 👌 excellent price service and seller extremely good 👍 thank you 😊 tim 😊 highly recommended seller
r***h (104)- Feedback left by buyer.
Past month
Verified purchase
Delivered next day. Good communication and support from seller. Offers good value for money.
2***2 (269)- Feedback left by buyer.
Past 6 months
Verified purchase
Good seller, delivery took over a week due to fedex but the seller helped contact fedex and get the parcel delivered
c***c (25)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived quickly and the process was easy! Delivery company damaged the side of the board out of the control of the company but customer support was quick to rectify and replace the damaged board. 10/10 service
e***f (44)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as shown in picture but neutral experience as I ordered this on the 7th. Description states orders dispatched next day and should take approximately two days to deliver. I sent a message asking for tracking number but got no response. I created a case with Ebay after 10 days that item was still not received. Only then did I receive an email it was dispatched. Feels like this was lost in the system and no word of an apology for the delay or poor communication. Still... it arrived eventually.
a***c (1573)- Feedback left by buyer.
Past year
Verified purchase
Absolutely first rate supplier on and off eBay. Great communications, prices and fast delivery.