GENERAL TERMS AND CONDITIONS
PLACING AN ORDER
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy
with or unclear about any aspect of these terms, please contact one of our customer sales advisors before placing an order with us.
Calls to our Customer Service team are charged at the standard rate (BT customers only, other network providers may vary).
Once you have placed an order and payment has been made and accepted we will send you a confirmation that your order has been despatched,
if you have entered a correct email address. This does not affect your statutory rights.
Prices and availability of goods are subject to change without notice.
All dates quoted for delivery are estimated delivery dates only and may be subject to change.
CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However,
specifications and descriptions of products are not intended to be binding and are intended only to give a general description of the
products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for
any variation in colour caused by the browser software or computer system used to view the products.
We endeavour to display all items in our current range. If we are unable to supply the products, we will inform you of this as soon as
possible. A full refund will be given if you have already paid for the products.
YOUR RIGHT TO CANCEL
You have a right to cancel your order in writing within seven days of receipt. Upon receipt of your order back to us you will receive a
full refund of all charges. A refund will only be provided if the products are returned back to us complete, in perfect condition,
unused, unwashed and with the original packaging. Return of an item is at your own cost.
If you are not entirely delighted with the products that you have chosen you may return them to us within 28 days of receipt. We will
be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused,
unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take
extra care to read any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the
appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear
or misuse. Return of an item is at your own cost.
Our returns address is:
Textile Warehouse Ltd
Moorside Business Park
Please enclose your name, address and invoice number so that we have some means of determining where the parcel is from.
All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and where appropriate
are inclusive of UK sales tax (VAT) at the current rate. If your order is being sent to a member state of the EU then the selling
price will include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches
your destination country.
DISCLAIMER & LIMITATIONS OF LIABILITY
Textile Warehouse Ltd does not seek to exclude or limit liability for death or personal injury arising from its negligence
or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted
by law and save as provided above, neither Textile Warehouse Ltd nor any associated company shall be liable to you by reason of
any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of
the contract, or in negligence (whether on the part of Textile Warehouse Ltd or any of its members, agents, directors, employees
or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of
saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this
website, the supply of the products or their use or resale by you.
While Textile Warehouse Ltd uses reasonable endeavours to ensure that the information on this website is accurate and up to date,
it does not give any warranty as to its accuracy or completeness and Textile Warehouse Ltd will not be responsible for any errors
or omissions or for the results arising from the use of such information. While Textile Warehouse Ltd takes all reasonable steps
to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free
and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of
material or data when downloaded onto any computer system.
Further, Textile Warehouse Ltd will not be responsible nor liable for your use of any other websites which you may access
via links within this website. The Textile Warehouse Ltd does not control these websites and is not responsible for their content.
Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute
an endorsement by or affiliation with Textile Warehouse Ltd. The entire liability of Textile Warehouse Ltd under or in connection
with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly
provided in these conditions.
Textile Warehouse Ltd will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract
with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered
by you if the delay or failure was due to any cause beyond its reasonable control.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of
Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not
be legally excluded.
LAW AND TERRITORY
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive
jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and
Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for
products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or
the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly,
any products or promotions not permitted under your local law are not offered to you.
Textile Warehouse Ltd
Moorside Business Park
Company Registration Number 05581030
VAT Registration Number 929913191