Shipping:
· We only ship to the address provided by Paypal. We don't accept address change
requests as Paypal does not provide seller protection on addresses not provided by
Paypal. Please make sure your address is correct. Undelivered items will only be
dispatched after re-payment of postage charges.
· We ship Worldwide. If International customer's need assistance before placing
orders, please contact us by eBay messaging system or email.
· International customers must request confirmation of shipping charges before
buying or bidding for an item. Unless our system is automatically showing shipping
charges for your destination.
· Courier delivery: There is £6 surcharge for deliveries to some post-codes beginning
with AB, BT, FK, G, HS, IM, IV, KA, KW, PA, PH, PO, TR, ZE, DD, ETC. UK - Highlands &
Islands. Please contact before bid.
· Item Not received:
1. We rely on Royal Mail and have no control over their system. Royal Mail states that “Items cannot be considered lost until after 15 workings days(UK)/25 working days(International) of postage”.
2. Please go to Royal Mail website for further details:
http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
3. We process all orders according to our promise. If your item is delayed by Royal mail, International local postal service or the International Customs Inspections, then we cannot be held responsible for delay.
4. We usually can offer replacement or full refund if parcel not arrive. We require a signed NON DELIVERY FORM, which you can fax or scan and email it to us, this is to avoid false claims. NON DELIVERY FORM can be downloaded from: http://microdream.co.uk/form/form.pdf |
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