We only ship to the address provided by Paypal. We don't accept address change requests as Paypal does not provide seller protection on addresses not provided by Paypal. Please make sure your address is correct. Undelivered items will only be dispatched after re-payment of postage charges.
We despatch your order usually within one working day, however this may change due to demand. Units with software or components to be fitted please allow an extra day. International orders are generally received in under 6 days.
We ship Worldwide. International customers must request confirmation of shipping charges before buying or bidding for an item (Unless our system is automatically showing shipping charges for your destination).
Royal Mail Item Not received:
- We rely on Royal Mail and have no control over their system. Royal Mail states that “Items cannot be considered lost until after 15 workings days(UK)/25 working days(International) of postage”.
- We always offer replacement or full refund if parcel is lost in transit. We require a signed NON DELIVERY FORM, which you can fax or scan and email it to us, this is to avoid false claims. NON DELIVERY FORM can be downloaded from: http://microdream.co.uk/form/form.pdf