Shipments and returns
Shipping And Handling
UK Shipping is FREE. All UK orders are sent via 1st or 2nd Class Royal Mail.
We will normally despatch UK order to you in 2-5 business days.
Orders are not processed or made during bank holidays.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.html
You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Items that have not arrived StickersShop operate a 25 working days policy from the date of your order before we can class your order as being lost in transit. If your goods do not arrive once these timescales have been breached then we'll gladly refund you the full amount or repeat your order. We will have no liability to you to issue a refund or replacement order if we have not been notified by yourself of non delivery of your order after 30 working days.