Starlight Beds

Seller Feedback (22,869)

• i***0 (547)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Top quality mattress/price/delivery, I can’t believe how fast this was delivered to my door and very well packaged and the communication was second to none. Would highly recommend this mattress at an unbelievable price. No issues here whatsoever. 200% recommend. Many thanks 👍😃

  Reply from: starlightbedslimited- Feedback replied to by seller starlightbedslimited.- Feedback replied to by seller starlightbedslimited.

  Good afternoon spitty-1500, Thank you for your kind feedback. I'm glad we've smashed the benchmark and hope you are pleased with your order. If you ever need to contact us again, please do not hesitate to do so. Kind Regards, Nabeel
• u***u (589)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was sceptical over mixed reviews for various mattresses but decided to go for a slightly more expensive one and happy i did. Delivery was super quick, although the box was slightly damaged on arrival the mattresses itself was fine, Delivery guy knocked and ran and left it on the doorstep but that isn't the sellers fault! It was for my sons bed and a great upgrade from his foam mattress, nice and deep and comfortable and hopefully ebay has another offer so I can get another for my other son!

  
• s***t (226)- Feedback left by buyer.

  Past year

  Verified purchase

  Definitely, as described, budget mattresses. Suitable for children but wouldn’t suggest for adults as not sturdy enough. Great company, kept up to date with delivery and arrived on time. Delivered rolled in boxes which was handy to store until we had put the beds together. Unrolled with ease and they are light weight to move around. Hoping they will be ok for children. Time will tell. Good price and liked the discount for multiple purchases.
• u***n (1605)- Feedback left by buyer.

  Past year

  Verified purchase

  Seller miss selling mattresses.brought the mattresses in photo (which I thought I was getting) for item to arrive as a standard cheep mattress that other sellers are selling £10-15 cheaper. Note if you buy the standard 3ft single from this company you ain't getting the mattress that shows the large built in topper. You will get a poor quality budget mattress.i messaged the seller as item received wasn't as described and was told that I can return it at a cost to myself. Don't buy

  Reply from: starlightbedslimited- Feedback replied to by seller starlightbedslimited.- Feedback replied to by seller starlightbedslimited.

  Hi there, I'm very sorry to hear this, however as described in our communication, the mattress sold is as described. With this being in our budget range, there isn't as many comfort fillings used in its construction. Our returns policy is clearly stated in our listings, so all reasonable attempts at convaying this were made at purchase, I apologise if this was not sufficient and will pass this over to our product management team for review Kindest regards Michael

  
• a***7 (275)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  4* only lost 1 because wrong item received. They sorted it out to my satisfaction extremely quick. I received a full refund. Straightforward and simple. Excellent customer service.

  Reply from: starlightbedslimited- Feedback replied to by seller starlightbedslimited.- Feedback replied to by seller starlightbedslimited.

  "Thank you so much for your kind feedback! We're so glad to hear that we were able to resolve the issue quickly and to your satisfaction. We aim to make every experience as smooth as possible, and it’s great to know you were happy with our customer service. We truly appreciate your understanding and are grateful for your 4-star review. If there’s anything else we can do in the future, please don’t hesitate to reach out!"
• 1***r (864)- Feedback left by buyer.

  Past month

  Verified purchase

  Quick delivery, as described, good communication thank you