All goods are sent royal mail first class unless requested otherwise, most goods will be dispatched the same day if the order is placed before 12 noon. Return of defective products should be notified immediately. Goods will be replaced/ refunded as appropriate. Returns will only be accepted if goods are un-opened If the seal on this product has been broken, it will not be possible to return the item because of the risk of contamination.Postage costs are to be paid for by buyer.