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FAQs

Q. How do I return an item?

A. Please return products to.
Website Returns
Sportsdirect
Unit A, Brook Park
Shirebrook
NG20 8RY

Please include your invoice clearly stating the reason for return and whether you require a refund or exchange.
We advise that you send items back via registered post, which you will have to pay for but this will ensure that it arrives with us.
As soon as we receive your item back it will be processed for an exchange/refund as requested

Q. Can I make changes to my order?

A. Unfortunately once an order has been placed we are unable to make any amendments or additions to the items on it.

Q. How can I track my order?

A. The dispatch email which we send to you will include a unique tracking reference number which you can use to track the progress of your parcel and also a link to the appropriate section of DHLÂ’s website. For further information you can also email our eBay Customer Services team who will look into this for you.

Q. How can I pay for my order?

A. The SportsDirect eBay Outlet accepts PayPal Payments only.

Q. How can I contact you?

A. You can contact our eBay Customer Service team at ebay@sportsdirect.com who will endeavour to answer any questions you may have as soon as possible


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