Our standard rate delivery is Royal Mail 1st Class, we pick and ship on Monday, Wednesday and Friday (if you have special requirements please message us through eBay). Express delivery is by Parcelforce24. Overseas orders are sent by registered Airmail. All items are sent out in anti-static material where necessary, and packaged properly to survive the journey. Where possible we try to use recyclable materials to avoid landfill, this includes void-fill material.
Returning an Item:
To ensure rapid processing of returns please follow the guidelines below:
Firstly get in touch via eBay messaging system for RMA before sending anything back to us. Please print the return documentation we send you and include it in your returned package. Please take your time to fill in as much information as is practical to assist with processing your RMA.
Please return the item in antistatic packaging (if it was sent out with either a silver coloured bag or pink anti-static bubble material, then it must be returned in this way). Where possible please use the same packaging as it was delivered. For new items, you must return the item in the manufacturer's original packaging. Returns are not accepted where items are insecurely packaged, and/or not in their antistatic bag where appropriate.
This returns policy does not affect your statutory rights.