Last order dates for Christmas 2014:
UK Saver delivery & UK mainland standard – Order by 10PM Sunday 21st December
UK Express delivery – Order by 3PM Monday 22nd December
Collect from Store & UK non-standard delivery – Order by 3PM Friday 19th December
Western Europe excluding Greece – Order by 3PM Tuesday 16th December
All other countries – Order by 3PM Thursday 11th December
We have extended our returns policy until the end of January, to give everyone some extra time to change their mind!
Delivery Charges & Estimated Delivery Lead Times (All delivery times quoted are from time of payment)
• UK Standard Delivery: Free Over £35, £2.99 under £35 (3-5 working days*)
• Western Europe: £6.00 (6-8 working days) - France, Germany, Republic of Ireland
• Europe Band 2: £26.00 (5-10 working days) - All other non-excluded European countries. Please see below for a list of excluded countries.
• USA, Canada: £19.00 (5-10 working days)
• Australia: £26.00* (5-12 working days) *AU Deal items are FREE DELIVERY
All UK orders are despatched using DPD, delivery times will depend on the shipping option chosen.
International orders are delivered using a delivery partner in your country. Please note that additional sales taxes and import duties such as customs and exiles may be payable on orders for delivery outside the European Union.
Please note that you will still be liable for any delivery charges applied in the event of a parcel being refused or returned back to us.
The following information applies to UK orders only. If you have any questions regarding delivery terms outside of the UK please contact us through ebay messages. Upon despatch you will receive an email with your tracking number, and an estimated delivery date.
All deliveries will require a signature upon delivery. If there is nobody is available a card will be left and the item taken to a depot and delivery attempted on two further occasions before being returned to us. DPD can be contacted while the item is held at the depot to arrange a different delivery date. Please note that this may vary for international customers.
Your order will be delivered between 8am and 7pm Monday to Friday.
*Non mainland UK deliveries may be subject to a slightly longer lead time. This includes Northern Ireland and the postcodes listed below:
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, JE, GY, TR21-25