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General Interest

Ordering

COMBINED POSTAGE RULES

If you plan to make a multiple purchase, the best way is to use the “add to basket” option which is just below the “buy it now” option. This is especially the case for International customers as it will automatically discount the postage for each extra item you add to the basket. If International customers buy the items as individual orders, they are paying full price postage for each item up front as all our items are set to instant payment. By using the basket, you are not only combining the order but you are also paying less in postage. Any customer who orders separately though will still have the postage discount but this is manually refunded at the point of dispatch. If the “add to basket” is not showing in your country, you can log into eBay UK using your normal eBay user ID and you will see the basket there.

MULTI VARIATION LISTINGS

We have a lot of multi-variation listings. When you look at a listing, eBay may have already populated the colour and size for you so it is important to select the correct size and colour you require prior to checkout. We will not be held responsible for incorrect ordering.

STOCK LEVELS

Our stock on eBay is live. If you buy the last of a size and go back into the listing, it will say “out of stock”. This is because you have purchased the last item and your order is secured. Sometimes customers have been confused by thinking we do not have the item that they ordered. This is not the case.