If for any reason you are not satisfied:
You can return any item within 10 days of receipt for a refund of that item or to exchange it for a different size or colour. Please ensure items are in their original condition/packaging. For exchanges, we do need a delivery fee (£2.99 to UK Mainland) to send the exchange item back to you.
Please note that the delivery fee is deducted from all refunds (except where goods are faulty), including those items we send with free delivery. If you have an issue with the item received after 28 days, please contact us via phone or email before returning the item.
In the unlikely event that we have sent you an item that was damaged in transit please contact us to inform us of the problem.
Please note that ALL damage claims must be reported to us within 10 working days of delivery. Any claims for damage cannot be processed after this time. Claims cannot be accepted for damage once goods have been used. We reserve the right to charge for postage of replacements for the original item if the damaged item is returned used or if the damaged item is not returned back to us.