Our offices will be closed from 13:00 EST on Tuesday , May 3, 2016 until Monday, May 9, 2016. We will make every effort to respond to all inquiries as soon as we can but due to the fact that our access to email will be very limited during this time, we sincerely hope for your understanding.
If you are experiencing an issue with your order, please be assured that we will promptly resolve the situation when we return in the office. In the meantime, we kindly ask that you please not file any cases with eBay/PayPal or leave an unfavorable feedback and allow us an opportunity to remedy the problem for you.
Thanks again very much for contacting us and have a great week!