Please note our target time for despatch is 2 days. We are often able to despatch same day for orders received prior to 3.00pm on a weekday but despatch may depend on volume of orders going through. UK Customers please advise us info@shop4autoparts.net if you have not received your order within 4 working days so we can investigate any problems promptly. Export items will depend on destination for delivery time.
Items under 2kg are normally sent via first class post. Heavier items will be despatched via a carrier and these will require a signature on receipt, delays can be caused if there is not anyone available to sign for parel on receipt of goods. An option to send to an alternative delivery address may be available in some circumstances if this easier for you. In the case of items paid for by credit card we can only despatch to the address of the cardholder.
For returns please note items can be accepted for return within 14 days but note the following conditions for items supplied correct to order:-
1) Buyer is responsible for return in suitable packaging at their cost.
2) A 15% restocking fee is charged (up to a maximum limit of £5)
3) Please advise us by email of return so we can monitor receipt and credit for you.
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