Fast & Free Delivery
You can be assured your parcel will arrive in plain, good quality packaging which gives no indication of what's inside and is unbranded (no logos and no reference to 'ShagMonkey' on the outside of the parcel).
We usually dispatch your order immediately but at the most within 3 working days. You will receive a 'Dispatched' email via eBay as soon as your order has been packaged and sent out for delivery. Typically for UK deliveries you will receive your item within 2-5 days. Highlands and Islands orders might take a few days longer. The systems we have in place work well to keep you informed, however if your order is more than 3 business days overdue please email us with your item/order number and we will look into it and get back to you ASAP (we strive to do so the same day).
Free UK Delivery
We offer free UK delivery on all products.
Orders over £49 are sent via Royal Mail Special Delivery (signed for) and are insured.
Orders under £49 are sent via Royal Mail 1st class post for free.
Our stock room is open from Monday to Friday 9am - 5pm. During these times we dispatch orders within 1 - 3 business days after payment has been made and update you by email. You should receive your order within 2-5 business days (highlands and islands might take a day or so longer).
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