Hi.To all my customers not sure if you are aware but eBay have changed the best offer system on jewellery categories(best offer beta). Basically buyers have to reconfirm that they would still like the item after I have agreed to sell at the price offered. The problem is a number of buyers have done this and then the sold price has reverted back to the original BIN price.
Hopefully ebay will change back to the old system as this new way seems to be creating a lot of avoidable tension between buyers and sellers. It may be worth complaining to ebay as I have done and know a number of other sellers / buyers have done. Hopefully they will listen and revert back.
In the meantime, if wanting to submit a best offer, please send me a message through the relevant item and if the price is accepted I will let you know and revise the listing to a fixed buy it now price so that you can go ahead and purchase at our agreed price.
Thank you for your patience during this time. Kind regards, Sarah