Delivery & Returns


Delivery

  • 90% of orders are dispatched within 24 hours via Royal Mail 48 tracked service. 2-5 day service.
  • If you have paid extra for our Next Day delivery service, you will recieve your item within 24-48 hours. These orders dispatched via Parcel Force 24.
  • Most items are free delivery on our website, but bulky items may incur a postage charge. This will be clearly stated in item description.
  • NOTE: Once dispatched, we cannot guarantee when your order will be delivered. This is the responsibility of the carrier.
  • International orders: Currently we do not offer shipping to internation destinations. We are working to introduce this soon.
    Please bear with us.


Returns

Returns Address:

Saffron & Saffron
"your eBay user id"
Unit 45, Metropolitan Park
6 Norwich Road
Greenford
Middlesex
UB6 8UB

  • Returns may be made within 14 days of recieving your item.
  • All returns must be authorised first.
  • Where applicable, refunds will not include any delivery charges.
  • Products not returned in the original packaging and in 'new' condition will incur a charge of 25% of the item price.
  • Return shipping costs are customer's responsibility.
  • Shipping damage must be reported up on receipt.