Terms and Conditions
Please ensure you have fully read & understood the terms and conditions before ordering. By placing an order you are accepting that you agree with the terms & conditions below and are bound by them.
We have made every effort to accurately represent the information and colours of products on this website. However, as colours vary between different monitors, we cannot guarantee that your monitor’s display will accurately reflect the actual product colour.
We will take every care to ensure that product information and pricing are accurate at the time they are entered.
All sizes and measurements are approximate and we advise customers to consult the sizing charts when ordering.
Once an order is placed you will be sent email notification that we have received it.
We will endeavour to dispatch all items ordered before 4pm on the same working day (Monday to Friday). Once dispatched, items should be received within 3-4 days of your order being accepted. We do not dispatch or deliver on UK or Scottish bank holidays.
Delivery will be attempted according to the terms and conditions of the carrier. Any subsequent delivery attempts or refusal is the responsibility of the customer and as such all charges incurred will be passed on to the customer.
The responsibility for the goods transfers to the customer upon delivery, except in cases where the products received are damaged or incorrect products have been delivered by us. Liability for items which are lost or damaged after delivery will belong solely to the customer.
Ownership of the products will pass to the customer on delivery of goods or upon receipt of full payment (including postage costs) being received by us, whichever is the later.
Prices shown on the site are inclusive of VAT; however, customers must be aware that there may be an additional delivery charge to be added for all goods.
Prices are liable to change without notice, however product price changes will not affect orders which have already been placed and an order despatch email has been received. If the price of an item is reduced after an order is placed the difference will not be refunded.
Cancelling your order
Under the UK’s Distance Selling Regulations you have the right to cancel your order within 7 days of purchase for a full refund. If the goods have been despatched to you. Once you receive the goods you will have to send them back and the return postage is your responsibility. To cancel an order you must inform us in writing (email, fax or post) within 7 days of purchase and return the item(s) to us.