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Delivery & Returns

OUR DELIVERY GUARANTEE:

OUR DELIVERY GUARANTEE: If you order from us before 2pm we guarantee your item will be sent out for insured recorded next working day delivery.

To avoid confusion this means that any item ordered before 2pm Monday to Friday should be received the next working day. Unfortunately, this does not include Saturday, which we understand is a working day for many poor souls, but sadly not for the postal service in question (and less sadly, not for us I'm afraid).

Please also note that whilst we can guarantee we will post your item in good time, we cannot guarantee that the mail man will deliver it faultlessly. Unfortunately there are occasions where the postal service, as brilliant as it is 99% of the time, makes a small mistake and delivery is delayed. All we can do is apologise for this and provide you with all the tracking details for your item whilst we help you track it down and get it delivered ASAP. We do not offer partial refunds for postage as this is outside of our control. We also do not provide tracking references unless there is an issue with delivery as it is simply too time consuming to contact our many customers every day to provide details that are not important until an issue arises.

OUR NO RISK RETURN GUARANTEE:

If you want to return any used gadget you purchase from us within 30 days of purchase we will refund you in full providing the handset is returned in the condition it was provided.

We understand that circumstances change, much like people's minds. We also know that our customers understand that whilst we fully test all items, there may be a very odd occasion where something gets missed that could not be spotted until the gadget has been used consistently. For these reasons we give our customers complete peace of mind, allowing them to return their gadget for a full refund in the event they are not happy with any aspect of the machine or simply because they have changed their mind any time within 30 days of receipt.