FREQUENTLY ASKED QUESTIONS:
Q: WHERE CAN I BUY TRACTOR ACCESSORIES?
VIEW AUCTION NUMBERS OR OUR EBAY SHOP 
JUST TYPE THEM INTO THE EBAY SEARCH BAR
Q: HOW LONG DOES IT TAKE TO GET MY PRODUCT?
A: ALL ITEMS ARE DISPATCHED FROM WAREHOUSE ON THE NEXT WORKING DAY DOES NOT INLCUDE HOLIDAY OR WEEKENDS.
IT TAKES 1-3 DAYS ONCE PAID. IF YOU DID NOT GET YOUR PRODUCT IN THAT TIME FRAME, IT MEANS SOMEONE WAS NOT THERE TO TAKE DELIVERY OR WE DONT HAVE YOUR PHONE NO. BUYER MUST EMAIL US A PHONE NUMBER BECAUSE THE SHIPPING COMPANY REQUIRES IT, WITHOUT PHONE NO. WE WILL NOT DELIVERY!
PAYMENT MUST BE RECIEVED AND CLEAR BEFORE 11:00 PM EACH NIGHT FOR IT TO LEAVE WAREHOUSE NEXT DAY AND YOU GET IT THE FOLLOWING DAY. PAYMENTS RECIEVED ON WEEKENDS WILL LEAVE WAREHOUSE MONDAY AND YOU GET THE PRODUCT THE FOLLOWING DAY.
Q: IS THERE ANY HIDDEN CHARGES/VAT?
A: WE DONT CHARGE VAT. NO OTHER CHARGES. IF WE REQUIRE INSURANCE IT WILL BE STATED ON THE AUCTION.
Q: WHAT IS INCLUDED WITH MY PURCHASE?
A: BRAND NEW IN BOX WHICH EVER ITEM YOU WIN, AND OWNERS MANUAL.
Q: WHAT ARE THE TERMS FOR PAYMENT AND METHODS?
A: BUYER MUST PAY WITHIN 5 DAYS OR MAKE ARRANGMENTS WITH ME WITHIN THAT TIME FRAME.
- PAYPAL-GOODS SHIPPED OUT WITHIN 24 HRS
WE NOW TAKE CREDIT CARD PAYMENTS

- Credit cards/debit card- EMAIL ME YOUR PHONE NO. AND WE WILL ARRANGE PAYMENT VIA PHONE. THIS IS THE FAST WAY TO GET YOUR GOODS
- PAYPAL ECHECKS- TAKES 10 BUSINESS DAYS TO CLEAR.
Q: WHAT DO I DO WHEN PAYPAL WILL NOT ALLOW ME TO SEND THE FUNDS?
A: ONE REASON IS IF YOU ARE NOT PAYPAL VERIFIED (MEANS YOU CANNOT SEND OVER 500.00 IN ONE MONTH). YOU HAVE TO BECOME VERIFIED THIS TAKES 1-2 WEEKS IN THESE CASES WE PREFER PAYMENT VIA OTHER METHODS, AS WE CANNOT HOLD THE PRODUCT FOR YOU THIS LONG.
Q: DOES IT INCLUDE WARRANTY/SPARES?
A: WE PROVIDE 1 YEAR WARRANTY ON FAULTY PARTS (does not include spares, servicing costs, or wear and tear). I CAN GET SPARES CHEAPER FOR YOU AND YOU CAN ALSO GET IT FROM LOCAL DEALERS.
Q: RETURNS/DAMAGES?
-IN THE UNLIKELY EVENT THAT A RETURN IS REQUESTED, ALL RETURNS MUST INCLUDE ORIGINAL ITEMS UNDAMAGED, IN RE-SALEABLE CONDITION, AND ALL ORIGINAL PACKAGING. SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE. BUYER IS RESPONSIBE FOR SHIPPING COSTS INCURRED SHIPPING PRODUCTS BACK. PLUS THERE WILL BE A 15% RESTOCKING FEE.
-ALL DAMAGES MUST BE REPORTED TO THE DRIVER AND TO US WITHIN 24 HOURS INLCUDING WEEKENDS AND HOLIDAYS! NO EXCEPTIONS!
Q: CAN I PICK UP THE PRODUCT?
A: WE DONT ALLOW PICK UP'S AS OUR GOODS ARE WAREHOUSED AND IT IS TOO MUCH OF A LIABILITY.
Q: WHAT IS THE SPECS ON THE BATTERY I HAVE TO BUY FOR THE TRACTOR?
A: ALL AUCTIONS WILL INCULDE BATTERY UNLESS STATED OTHERWISE. CCA 230, CA 275, Lenght- 7 1/4 inches, Weight- 5 inches, height- 6 inches, Reserve capacity 20, Voltage Capacity 6-10 amps
Q: WHEN WILL I GET MY FEEDBACK?
A: BUYERS WILL BE LEFT FEEDBACK ONCE THEY HAVE LEFT US FEEDBACK. WE WANT TO MAKE SURE ALL OUR CUSTOMERS ARE HAPPY!
Q: IS OUR PRODUCTS CE APPROVED?
A: YES WE DONT SELL ANYTHING THAT IS NOT CE APPROVED. IT IS AGAINST THE LAW AND TRADING STANDARDS DOES NOT ALLOW IT.
AFTER READING THE FAQ'S AND YOU STILL HAVE QUESTIONS PLEASE EMAIL ME.
ALSO Click Here to View: Terms and Conditions |