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 record-box-leeds

record-box-leeds

 Maintained by:
 We specialise in vintage Posters CDs DVDs & Vinyl (Established 1995)

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  • Frequently Asked Questions
Postage & Payment
We accept Paypal & Credit Cards (via Ebay) and orders are not reserved until payment is received. All orders are shipped within 1 day. We use Royal Mail 1st & 2nd Class (your choice) for most UK & Priority Air Mail for International Postage.
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General Interest
  
Frequently Asked Questions
 Q: Payment Methods
  A: Please note. Cheque & postal orders are only accepted from UK Buyers & we do not accept bank transfers. Overseas customers can pay by Credit Card via Paypal even if the don't currently have an account. We require full payment within 5 days of placing the order.
 Q: What packaging do you use?
  A: Vinyl is sent in a heavy duty card mailer & stiffener (International orders we use 2 stiffeners). CD's are shipped in a jiffy envelope with additional padding placed around the cd. DVDs are shipped in a jiffy envelope. All items are shipped with an invoice.
 Q: What is your return policy?
  A: Items can be returned within 14 days of receipt for refund/exchange . Items must be returned in perfect (unused condition) & shipping will only be refunded on faulty or sent in error items. All returns must be pre-authorised in advance (contact sales@record-box.com for authorisation).
 Q: Do you combine shipping?
  A: Yes, we discount the cheapest additional shipping price by 50%. If you have ordered several items, wait to recieve the invoice before paying. This discount is not available on items with free shipping.
 Q: When can I expect my order to arrive?
  A: Wherever possible we ship within 1 or 2 days. (the time is specified on each listing) shipping time service description - united kingdom 2 days royal mail first class europe 5-7 days royal mail air mail rest of world 7-10 days royal mail air mail
 Q: How much is the Shipping and Handling Charge?
  A: the shipping varies, please see listing for exact prices
 Q: Do you ship internationally?
  A: Yes, we ship Internationally. All prices are listed, we can offer faster courier services, but prices vary, please enquire.