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At Rajrang we believe that internet shopping was meant to be fast and
carry huge stocks to ensure speedy delivery and customer satisfaction.
FREE Shipping in India
only!!
We do offer combine shipping!!
(Please
contact us prior to checkout)
Returns & Refunds
Policy
7 Day Money Back Guarantee
If for any reason you are unhappy with your order simply let us know in
writing, by email us within 7 days of receipt to organise a return.
After notification we will issue you a
returns number that you must quote on the paperwork when returning the
goods along with a note outlining the reason for the return.
Returns
You must organise the return the unwanted
items at your expense and risk. Returns cannot be accepted without prior
authorisation and a returns authorisation number. Goods returned to us
without a returns authorisation number will be returned back to you and
the cost of delivery charged to you.
Rajrang will not
be held responsible for any damages incurred during the returning of goods
to us. The condition of the goods will remain soley the customer's
responsibility until goods have been booked in and assessed by Linens
Limited.
- Goods must be returned 'AS SOLD' in
the original packaging complete 'AS NEW'.
- Goods must be complete, unused, and in
'AS NEW' condition (eg if you have opened the box to examine the product
it must have been done so without damaging the box and packaging or
damaging the product in any way) and must be re-packaged as received.
- Goods must be returned to our Returns
Department within 14 days from authorisation. We are unable to accept
returns of un-wanted and non-faulty items after the 14 days.
- Any 'FREE GIFTS' with the products
must also be returned.
Refunds
Full refund of the cost of the goods is
wholly conditional upon the above conditions being met and the refund
authorised only after a full inspection of the goods by our Returns
department to check for completeness and correct product return.
- Goods received back
complete as NEW and unused and in original box and packaging including
all accessories and in a re-sellable condition:
You will be
refunded the full invoice amount less cost of delivery.
- Goods received back not
in a re-sellable condition:
we reserve the
right to refuse a refund on the item, or deduct up to 25% of the
original selling price from the refund amount. This does not affect your
statutory rights.
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