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Goods can be returned within 30 days from the date of the purchase. The return is only possible if the product has not been damaged in any way. We guarantee 100% refund.

If the original payment was made by PayPal, the money will be returned to the same PayPal account after receiving item or tracking number (possibly another shipping proof). The cost of return is covered by the customer. Customer is also responsible for proper packaging of returned goods against potential damages caused during transport.

Clearly mark your eBay user name on the outside of the package and send it to the following address:

Returns Department
Power Factory
eBay Returns - REF (eBay user name)
Gliwicka 6 lok. 251
59-220 Legnica
Poland