plumbtraders

PlumbTraders Ltd Terms & Conditions

WELCOME TO THE PlumbTraders Ltd WEBSITE TERMS AND CONDITIONS FOR USE.

THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT http://stores.ebay.co.uk/PlumbTraders

1.         INTRODUCTION

1.1       You will be able to access most areas of this Website without registering your details with us.

1.2       We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2.         ORDERING FROM US

2.1       You are deemed to place an order with us by ordering via PayPal. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2       Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3       We may refuse to accept an order:

(a)        where goods are not available;

(b)        where we cannot obtain authorisation for your payment;

(c)        if there has been a pricing or product description error; or

(d)       if you do not meet any eligibility criteria set out in our terms and conditions.

3.         PRICING

3.1       Our prices include VAT unless otherwise stated, i.e. for trade sales to bona fide trade purchasers who are not VAT exempt

3.2       Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3       Our prices are reviewed periodically and the next review will be on 30/06/2009.

4.         CANCELLATION AND RETURNS POLICY

4.1       If you wish to cancel your order:

(a)        you can notify us by email to plumbtraders@aol.com before we have dispatched the goods to you; or

(b)        where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2       You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3       Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. We do reserve the right to apply a 25% restocking charge.

4.4       The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -

            i.          in the event that the product has been used

            ii          in the event that the packaging has been opened or tampered with

            iii         in the event that the product appears damaged in any way  

The provisions of this clause 4.4 do not affect your statutory rights.

5.         LICENCE

5.1       You are permitted to print and download extracts from this Website for your own use on the following basis:

(a)        no documents or related graphics on this Website are modified in any way;

(b)        no graphics on this Website are used separately from accompanying text; and

(c)        any of our copyright and trade mark notices and this permission notice appear in all copies. 

5.2       Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. 

5.3       Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. 

5.4       Any rights not expressly granted in these terms are reserved. 

The http://stores.ebay.co.uk/PlumbTraders website is operated by: PlumbTraders Ltd, a company registered in England and Wales, whose registered office is in Burslem, Stoke-on-Trent, United Kingdom, ST6 1AW.

 Fax number                     01782 831981