We aim to dispatch all goods within 3 days of cleared funds. All goods are sent out by Parcelforce and require a signature on receipt. Carriage is charged at £7.95 per delivery for up to 6 items. If for any reason you are not happy with your purchase, simply return it to us within 7 days in the original packaging and we will refund the purchase price less the original postage paid by us & listing fees. In the unlikely event of the item being faulty or damaged in transit please call us immediately on 01234 360030 so we can rectify the problem. Photographic evidence may be required to allow us to claim off our couriers.