Terms and Conditions
Payment can be made in several ways:
PayPal Credit Card or Debit Card
It is the responsibility of the customer to provide an address where the goods can be received. If you cannot be at your address to accept you delivery, get it delivered to your workplace or a neighbour.
CLAIMS FOR NON DELIVERY
All claims for non delivery or shortages must be made within 10 days of placing your order after this period we cannot be held responsible.
We (the above companies) cannot be responsible for delay or failure to deliver products promptly if such action is caused by Strikes, Riots, War or any labour problems or our suppliers failing to deliver to us or to you on our behalf or any circumstances that we have no control over.
If for any reason, we are out of stock of a certain item or items Party Domain Ltd reserves the right to replace them with an item of similar style, colour and theme at the same price or of greater value. We will, of course choose the most appropriate item as a substitute.
While we try and ensure that all prices on Party Domain Ltd are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you prior to dispatch and give you the option of reconfirming your order at the correct price or canceling.
Your rights under the Distance Selling Regulations entitle you to cancel an order up to 14 days after the goods have been received and to receive a refund within 30 days.
As an online customer you have certain basic rights as laid out in The Consumer Protection (Distance Selling) Regulations 2000. These rights are explained clearly in the government website.
At Party Domain Limited we want to give you much more than your basic rights and so our returns policy is very simple.
Under our “No Quibble” returns policy you have 30 days to cancel the order. If you are unhappy with your purchase for any reason and you return it within 30 days of the date you received it we will refund the full price of the goods. You do not have to contact us for a returns number, you do not have to return the original packaging and you don’t have to tell us why you are returning the items.
It is that simple.
We do not refund the postage costs when you return goods to us.
Things you must do:
Wrap the goods securely and return them to us. Consider sending them back to us by registered post so that you have proof of them having been delivered back to the address given below.
Enclose your name and address so we know who send the goods back. You would be amazed how many people forget to do that. Better still include the order number from your invoice as that will help speed up your refund.
Things that would be helpful to us:
Return the goods with the original packaging, so that we can offer them for sale again if they are not damaged.
Let us know of any problems with the goods. That way we can weed out any unsuitable products from our range.
Address for returned goods:
Party Domain Limited
Unit 30 Corringham Road Industrial Estate
You can contact us by e-mail :
or in writing to:
Party Domain Ltd
Unit 30 Corringham Road Industrial Estate,
Phone: 01427 676 417
Company Registration no: 5080728
VAT Number: 842 3037 52