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Please contact us by emailing us at pansh_ebay_uk@panshkite.com

We have an official forum where the helpful community can answer most set up and flying questions:


If you are dissatisfied with our products when they are delivered or disappointed with our services, we can accept your request for a return and refund of your purchase within 15 days from the delivery. Please email pansh_ebay_uk@panshkite.com for a prompt service.

We can also ensure that you will not pay any Customs duty fees, and that there will not be any extra charges. In the unlikely event that you are charged by customs please contact pansh_ebay_uk@panshkite.com and we will arrange to repay your expense upon recipt of proof of your payment.