We know that occasionally you may want to return an item, so below are the instructions on how to do so.
We offer a 7 day guaranteed return policy, items must be returned with their ORIGINAL TAG, UNDAMAGED and UNWORN and in the SAME CONDITION as it was sent out.
*No claims on used goods.
We accept returns if you are unsatisfied with your purchase for any reason within 7 days of date of delivery.
Please complete the Returns Form that came with your items, including the reasons why you are returning the product to us.
If you have more than one item, please put all items for return into the same parcel and ensure that you include your ebay user name, email and address on the returns form to speed up the return or exchange process.
Then post it to us within 7 days of receipt.
All of our items are inspected thoroughly to ensure you receive the perfect product.
If you would like an exchange for your product or a different size please put these details into the notes section.
If we have the items in stock we will send this by return free of postage. If no stock is available we will refund your returned items to your PayPal account.
Refunds will be credited to your original method of payment no later than 14 working days after we receive your returned goods.
*Please note we willonly offer full refund minus the cost of shopping the item, if any.
Returning by post:
Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail Registered Post.
*We cannot accept responsibility for parcels that get lost on the way to us.
You will need to pay for the postage of any items you return.
Products can only be returned by post to the address below:
252 Halesowen Road