GENERAL PRIVACY POLICY
(This section sets forth the general privacy policy
for the United States and other jurisdictions not otherwise specifically covered
by the jurisdiction-specific policies or jurisdiction-specific policies
below. Citizens of EU Member States, citizens of Canada, and citizens of
the other specific jurisdictions below should see the provisions below that are
specific to them.)
This privacy policy discloses the privacy practices
for the sites. This privacy policy does not cover information we collect
by means other than a site. If you have any questions about how we use
information collected by means other than a site, you should inquire at or
before the time you give such information to us.
Note that this policy contains several important
exceptions, most notably the exception involving use of information to identify
and/or pursue persons who are under criminal investigation or who damage, or may
damage, our information or other resources. Please read the entire privacy
policy to be sure that you understand these exceptions.
Information Ownership, Collection and
Use
We are the sole owner of the information collected
through the sites. We will not sell, share, or rent this information to others
in ways different from those disclosed in this policy. We may collect
information from users at several different points on a site.
This privacy policy addresses some types of
information, means of collecting information, and uses of information that may
not presently apply to one or more of the sites. We tell you about these
types of information, means of collecting information, and uses of information
anyway because we want to maintain flexibility in offering additional features
without having to revisit our terms and conditions or privacy policy every time
we revise a site or offer new functions. No description of any type of
information, means of collecting information, or use of information will require
us to collect any particular information, make any particular use of any
information, or offer any particular functionality through any site.
Child Online Privacy Protection Act (COPPA)
Compliance and Related Information
The Child Online Privacy and Protection
Act (COPPA) regulates online collection of information from persons under the
age of 13. It is our policy to refrain from knowingly collecting or
maintaining personally identifiable information relating to any person under the
age of 18. If you are under the age of 18, please do not supply any personally
identifiable information through the site. If you are under the age of 18 and
have already provided personally identifiable information through the site,
please have your parent or guardian contact us immediately using the information
below so that we can remove such information from our files.
Ordering, Event Registration, and Related
Processes
When and if you order products or services using a
site or register for an event, we request information from you using an order
form. When we already have information about you (such as through a previous
order or registration, whether received through a site or otherwise), we may use
such information to facilitate the order or registration process. When using an
order form, you must provide contact information (such as name and shipping
address) and financial information (such as credit card number and expiration
date). This information is used for billing purposes and to fill your order. If
we have trouble processing an order, we use this contact information to contact
you.
Cookies
A cookie is a piece of data stored on the computer
that runs an Internet browser. It can contain information about you, your
computer, your browser, your session, the websites you visit, and other
information about you or others who use, or have used, the computer or browser
you use to access the Internet. The cookies we use, if any, are not linked to
any personally identifiable information while using a site unless you have given
us permission to link personally identifiable information to one or more
cookies. You give us that permission any time you register on a site, place an
order through a site, or identify yourself or the computer you are using through
a site.
Most or all browsers permit you to disable or reject
cookies. You can do this by setting the preferences in the browser. Use
the “help” feature of your browser to obtain more information about refusing
cookies. As of the time we wrote this privacy policy, there was information
about how to disable cookies at the following websites. We do not operate
either of these websites and we make no representation or warranty about the
information contained in the websites to which these links will take
you.
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b283185
http://wp.netscape.com/legal_notices/cookies.html
If you set the browser you use to reject cookies, you
can use the sites, but you may not be able to use the full functionality of one
or more of the sites or it may take additional time to utilize such
functionality.
One or more of the organizations with which we do
business, or to which we provide links from a site, may also use cookies. We
have no control over such organizations’ uses of cookies and users should review
the privacy policies of such organizations to determine the uses such
organizations make of cookies.
Log Files
We or our hosting provider may collect traffic
information from visitors for statistical analysis and site improvement. When
you accesses a site, we or our hosting provider may collect information about
your visit in a log file on a server. Log file information may include, but is
not limited to, internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and number
of clicks. We or our hosting provider use this information to analyze
trends, administer sites, track users’ movements in the aggregate, and gather
demographic information for aggregate use. IP addresses and other log file
information are not linked to personally identifiable information. We do not try
to track users or to identify users individually except as otherwise stated in
this policy, but we or our hosting provider do review this information to
understand overall trends and to determine what kinds of content are popular and
useful to users.
Sharing
(a) Aggregated information. We or our hosting
provider may share aggregated demographic information with our users, our
affiliated organizations, and other organizations with which we do, or
contemplate doing, business. Such information is aggregated and is not linked to
any information that can identify individual users.
(b) Outsourcing providers. We may use outside
shipping or other outsourcing providers to process and ship orders or perform
other functions. We use commercially reasonable diligence to restrict the
purposes for which these outsourcing providers may use your personally
identifiable information. The requirements or requests that we impose on
such outsourcing providers vary with the sensitivity of the information and can,
but do not necessarily, include requirements that these outsourcing providers
not retain, share, store, or use personally identifiable information for any
secondary purposes, except for backup and recovery operations. Although we use
good faith efforts to impose, and/or ensure compliance by our outsourcing
providers, we cannot, and will not, be responsible to users for misuse of
personally identifiable information by such outsourcing providers. This
section is meant as a general description of our practices. It does not
impose any duty upon us and it does not constitute a representation or warranty
by us upon which you may rely.
(c) Specific services. We may have agreements with
other parties to provide specific services. When you use such services, we may
share personally identifiable information with such parties. In such cases, we
will use good faith efforts to restrict the information provided to the
information necessary for the provision of such services.
(d) General use. We share personally identifiable
information (whether in return for compensation or otherwise) with various
vendors, suppliers, and advertisers. While we use good faith efforts to verify
that such vendors, suppliers, and advertisers promote products and services of
interest to site users, we cannot, and do not, endorse such vendors, suppliers,
advertisers, products or services unless we expressly state otherwise. We share
only such information as you yourself provide to us or someone else provides
about you (such as through a registration process) and do not share personally
identifiable information derived indirectly through IP address tracing or
similar means. If you wish us to refrain from providing your personally
identifiable information in this manner, please see the opt-out information and
contact information provided below.
Links and Information Gathered by
Others
One or more sites may contain links to other
websites. We do not operate those websites and we cannot control the information
that the operators of such websites gather or what the operators of such
websites do with the information. We are therefore not responsible for the
activities of the operators of such websites.
Newsletter
If you wish to subscribe to a newsletter we offer or
to a mailing list that we maintain, we will collect from you contact information
necessary to send the newsletter or other information to you. This is usually
limited to your e-mail address, but may include other information.
Surveys and Contests
From time to time, we may request information from
you using surveys or contests. Participation in these surveys or contests is
completely voluntary and you therefore have a choice as to whether to disclose
this information. Information requested may include contact information (such as
name and address) and demographic information (such as zip code and type of
user). We will use such contact information to notify winners and award prizes,
and to monitor or improve the use of one or more sites and provide aggregated
information for our own uses or to our customers or other organizations, and we
may also use it to notify you of news about us or our affiliates or promotions
of our products or services or the products or services of people with whom we
do business.
Tell-A-Friend
We may offer a referral service that allows you to
inform your friends and other acquaintances about content on the site or to
forward information to them. If you elect to use such a referral service, we
will collect the friend or acquaintance’s e-mail address and use it to send to
the friend or acquaintance a one-time e-mail inviting the friend or acquaintance
to visit one or more sites or providing the information you requested. We store
this contact information for the sole purpose of sending the one-time
e-mail. When you use such a service, you represent and warrant to us that
you have an existing business or personal relationship with the friend or
acquaintance sufficient to avoid liability under any law that applies to
unsolicited e-mail. You will be the sender of any such e-mail and we will
merely be a service provider facilitating your sending of the e-mail.
Security
Where we collect nonpublic personal information from
you, we or one or more of our service providers use industry-standard encryption
and security standards to protect such information. You can tell whether
encryption is being used by noting the “locked” or other status indicator on the
browser you are using. If the browser you are using does not indicate that
the session is secure (e.g. by displaying a lock, a key or another icon), you
should assume that the connection is not secure and that third parties will
receive the information shared by you and us during that part of the
session.
We also use commercially reasonable efforts to
protect user information offline. All sensitive user information is maintained
in our offices or at the facilities of our information technology provider(s).
We cause access to servers and connections to be limited by key or other
access. Only employees or agents who need the information to perform
specific functions are granted access to personally identifiable information. We
use reasonable efforts to assure that our employees and agents are informed of
our security and privacy practices.
Supplementation of Information
We sometimes supplement the information we receive
from you with other information we receive from third party sources, such as
credit card issuers or clearinghouses.
Special Offers
We may send to you a welcoming e-mail that may also
verify password and user name information. We occasionally send
newsletters or information about products, services, and special deals to users
like you. You may opt to not receive such informational communications by using
the contact information below.
Site and Service Updates
We may also send to you updates and service
announcements about one or more of the sites. You may not un-subscribe or opt
not to receive such announcements because such announcements contain important
information about the services offered through the relevant site(s).
Misappropriation of Personal Information
For the purposes of any applicable law regarding
notification of persons whose personal information was, or is reasonably
believed to have been, acquired by an unauthorized person, our information
security policy provides that any required notification may, where permitted by
law, be made by the use of e-mail, telephone, fax, mail (including a notice
printed in an available area of a bill or statement) or posting a notice on a
site. The specific means used is up to us and we will use our judgment
based on the circumstances. Where any notice is to be sent to a specific
address or number (such as e-mail address, physical address, telephone number,
etc.), we will use the latest available address in our records. EXCEPT TO
THE EXTENT PROHIBITED BY LAW, YOU AGREE TO THIS MEANS OF
NOTIFICATION.
Correcting or Updating Personal
Information
If your personal information changes, if you have
reason to believe that your personal information as we maintain it is incorrect,
or if you no longer desire service, you may contact us using the contact
information below and we will accommodate all reasonable requests for such
changes.
Choice/Opt-out
Users who no longer wish to receive newsletters or
promotional materials or have their information provided to third parties may
opt to not receive such communications or have information shared by contacting
us using the information below. We will comply with such requests as soon
as is commercially practicable. Such compliance may involve batch
processing and other processes that take 30 days or longer. If you opt not
to receive such communications or allow us to share your information and then
give your personal information to us again using a site or under other
circumstances that permit us to use your information, we will regard your
opt-out as rescinded.
In most cases, it is impractical for use to stop any
other party to whom we have supplied your information from continuing to use the
information and opting out will usually not stop others to whom we have provided
your information from continuing to use it.
To change your preference with regard to the way your
information is treated:
Send e-mail to: webmaster@navman.com
Response Times
We will use commercially reasonable efforts to timely
make any changes you request. Many such changes are accomplished using batch
processing (i.e. collecting a number of similar change requests and making all
such changes at once), so the changes may not be immediately effective. If you
require an immediate change to your personally identifiable information and are
unable to make such a change using the available site resources, please contact
us.
Changes to This Privacy Policy
If we decide to change this privacy policy, we will
post the changes on one or more sites and/or other places we deem
appropriate.
Except as stated below, we will use information in
accordance with the privacy policy under which the information was collected.
If we decide to use information about you in a manner
different from that stated in the privacy policy in effect at the time of
collection, we will notify you by e-mail if, and to the extent that, you have
provided your e-mail address. If you reply to such an e-mail within a reasonable
time and request that we not use your personally identifiable information in the
proposed new manner, we will honor your request, but we reserve the right to
suspend your access to all or part of the services offered through one or more
sites if you do so. If you do not reply to such an e-mail, or we receive a reply
of “undeliverable” or similar message from your last known e-mail address, in
either case after a reasonable time, we will use the information in the proposed
new manner.
BY USING A SITE, YOU AGREE TO THIS
CHANGE PROCEDURE.
Exceptions
Notwithstanding anything else in this privacy policy
to the contrary, we may collect personally identifiable information and use such
information in ways other than those described above if we are required to do so
by law or if we deem it advisable in the course of assisting law enforcement
activities or protecting our site(s) or other property. Without limiting
the foregoing, we reserve the right to use and disclose any information that you
provide to us if we deem it advisable in the prosecution or defense of any
litigation involving your use of any site.
Contact Information
If you feel that we are not abiding by this privacy
policy or if you have questions regarding the policy, you may contact our
privacy liaison using the following information.
Privacy Liaison Officer
Mio Technology
UK Ltd
Spectrum House
Beehive Ring Road
London Gatwick
Airport
Gatwick RH6 0LG
United Kingdom
Phone: +44 (0) 1293 566
100
Fax: +44 (0)1293 567 467
Email: webmaster@navman.com
If you (a) wish to begin or end receipt of
newsletters or promotional information (b) wish to update your user information,
or (c) wish to opt in or out of any other service offered through the site,
please contact our technical personnel using the following information. Please
be sure to include your name and your user name (if applicable), but do not
include any information regarding your password(s), if any.
Website Support
Mio Technology
UK Ltd
Spectrum House
Beehive Ring Road
London Gatwick
Airport
Gatwick RH6 0LG
United Kingdom
Phone: +44 (0) 1293 566
100
Fax: +44 (0)1293 567 467
Email: webmaster@navman.com
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