- We send weekly every Tuesday and Friday immediately after receipt of payment
- We use DHL and TNT, depending on the size, weight and destination of the packet
- We only ship trackable shipments with track and trace number
- The duration of transit depends on the destination and the distributor
- We do not ship COD
- We only charge the actual shipping costs
- We do not charge packaging costs
Right of withdrawal
You can cancel your contract within 14 days without giving reasons in writing (eg letter, email). The time limit begins after receipt of this notice in written form, but not before receiving the goods. The revocation must be sent to: firstname.lastname@example.org
You have to bear the cost of returning in the following cases:
- If the delivered goods are as described or
- If the price of the item to be returned does not exceed 40 €
Otherwise, the return for you to be free but only after our consent. Obligation to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation notice, and for us upon receipt.
At the following return address only after including a copy of the bill:
p / a 38 Drielseweg
5321 NC Hedel
German returns only with the supplied DHL return form!
All returns have to be in consultating with us. Returns without consultation will not be accepted and the costs for unconsultated return will not be refunded.