|  | | | mobispares | | | Maintained by: | | MobiSpares is a leading supplier of various accessories, for Mobile Phones, PDAs, and Game consuls, through to Toys and Gifts. | |
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| Q: |
If I want to buy more than one item, how can I combine the items? |
| A: |
Postage discount available for extra items, Please make all your purchase and on the checkout select "Ask total from seller", then we will combine your purchase, adjust postage discount and send the invoice back to you before you make the payment.
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| Q: |
How can I pay for my items, can I pay by cash or collect it personally? |
| A: |
Sorry we don't currently have a collection service, all items can be only dispatched by Royal Mail 1st Class Service.
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| Q: |
There are some errors in my eBay address, can you send my item to another address? |
| A: |
Sorry that we can only ship items to the address you supplied through Paypal at the time you made payment to us. It's not possible to change the shipping address as eBay don't provide us with cover for this, and our system can not cater for any address change. This is a necessary security measure.
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| Q: |
Why is the cost of P&P more than the cost of a stamp? |
| A: |
Our costs include delivery charges, packaging, and handling charges. To avoid any disappointment please do not bid on our items if you feel at all unhappy about the cost of P&P. Winning an item constitutes your acceptance of the above.
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| Q: |
My item is faulty, some parts missing or I have received the wrong item, how can I return it? |
| A: |
We apologise for the problem you have had with your purchase, please contact with us through eBay mail or phone call as soon as possible so we can help you quickly and efficiently. Please note that any item(s) returned is to be done at the cost of the buyer. Items must be returned in full, with no missing components. Damaged goods will not be accepted. And buyers are responsible for ensuring we receive the item back prior to a refund or replacement.
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| Q: |
I would like a Refund? |
| A: |
For all refund issues, please contact us by phone, as we need to confirm some details and so we can process each item manually. A full refund on the purchase price of the item will be provided if the item is returned within 7 working days of receipt, and in its original condition.
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