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General Interest


We try our very best to ensure all our items are dispatched on the same day or within one working day. Once dispatched however this is where we have very little control, we use Royal Mail 2nd Class as our "standard" postage method.

If your order has been dispatched 2nd Class we would expect it to take on average 3 working days, however this is by no means guaranteed. If you desperately need an item quickly your best bet is to select the express delivery option.

Occasionally things sent through Royal Mail can go missing, if this was to happen we follow the Royal Mail guidelines so if your order hasn't arrived 15 working days after we dispatched it please let us know and at that point we will claim for the loss and offer you a refund or replacement.