Our normal business hour is Monday to Friday 9:30 AM to 6:30 PM (UTC+8:00 Beijing Time).
When contacting, please make sure you provide the following information, then we can help you to deal with asap:
- Your eBay ID
- Item title/Item number/Order details,etc
We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
Alternatively you can also contact us via the details below
Email address: firstname.lastname@example.org