UK CUSTOMERS 

ü We always deliver fast and aim to post within 1 working day of clearance of payment *

ü A personalised email will be sent after your order is complete and dispatched **

ü All orders will be delivered via Royal Mail First Class Recorded (1 working day)

ü We do offer a tracking service on all orders via the Royal Mail Website 

ü We use high impact 100% recycled packaging, with our own unique customised pre paid stamps and return address labels

ü The highest quality acid free tissue paper will be included with your order where applicable at no extra charge

ü In the unlikely event your order is lost in post we will offer a replacement or full reimbursement (we reserve the right to choose which). Royal Mail will investigate the claim on our behalf ***

*        This could take 10-13 days if paying via cheque or postal order

**      View junk email and add me to safe list if not received within 3 working days

***    This can only be completed 15 days after dispatch date and Royal Mail do take upto 30 days to investigate