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MAS Sales Direct

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  • FAQ's
Postage & Payment
We are authorised to accept card payments over the phone. We can take your calls on 0141 4298944 between 10am - 5pm Monday to Friday. Alternatively you can use Paypal, send us a cheque (5 working days clearance) or postal order. If you are paying by Cheque or postal order then please make sure you write your name,address and ebay user I.D. so we can easily despatch your goods fast and efficiently.
Frequently Asked Questions
 Q: What is your return policy?
  A: If you would like to return or exchange your purchase, please return it to us in its original condition and packaging, along with the original invoice within 14 days of receipt. Returns are subject to a restocking fee and will be deducted from the refunded amount. Exchanges are subject to stock availability with the buyer to cover postage costs.
 Q: Do you combine shipping?
  A: If you are purchasing more than one item from our store within a week we offer combined shipping. We only offer combined shipping to Buy It Now items and not Auction items.
 Q: When can I expect my order to arrive?
  A: We ship worldwide via royal mail,dpd,interlink International Priority Delivery. we ship most of the items by interlink,royal mail 1st class. most of the uk mainland items can expect by next day delivery, and all other items will shipped by royal mail 1st class(3-7 days).
 Q: How much is the Shipping and Handling Charge?
  A: Please check the listing for shipping and handling charges to your location.
 Q: Do you ship internationally?
  A: Yes. We ship internationally. All orders are dispatched within 1 working day. Maximum Delivery Time: UK & Ireland - 2-3 days European Union - 7-10 days North America - 10-14 days Rest of the World - 14-21 days
 Q: What happens if I'm not in when a delivery attempt is made?
  A: A card should be left by Royal Mail or Interlink Express notifying attempted delivery and with details to collect it or arrange redelivery.