Processing Timescale

The total order processing time is a combination of Payment Processing Time + Handaling Time + Shipping Time. We try our best to speed up Payment Processing Time (some extent) + Handaling Time (full extent), to speed up total Order processing time and deliver your order as soon as possible.

Payment Processing Charter

1. PayPal™ : PayPal™ is the fastest and most secure way to pay online. It can accept almost all Cards (Credit & Debit), Direct Debit and Bank Transfers, without sharing any private detail, hence respecting your privacy. It can clear your payments withn minutes, as a result, we can dispatch your products on same day and you can get it delivered next day (subject to conditions). PayPal in colaboration with eBay provides eBay buyer protection, which enables you to report any case to eBay/PayPal and get refunded straight away, even if seller is quibbling. Following are the general ammount of time required to recieve cleared payment from customer using PayPal :
1. PayPal Account Balance : Within Minutes
2. Cards (Credit and Debit) : Within Minutes
3. Bank Transfer (First Time) : upto 14 working days
4. Bank Transfer (Already approved) : upto 3-7 working days
5. E - Cheque : upto 14 working days
2. Postal Orders/Bank Drafts : Upto working 5 Days. (Postage delivery time + Postal Orders/Bank Drafts encashment) Please contact customer services for more details.
3. Personal Cheques : Upto working 5 Days. (Postage delivery time + Personal Cheques encashment) Please contact customer services for more details.
4. Cash in Store : Instant, pay and pickup. Please contact customer services for more details.
5. Cash on Delivery : Instant, pay and recieve. Please contact customer services for more details.

Handling and Packaging Charter

1. Dispatch within 24 Hrs : We strive to keep a stringent stock control on our quality controlled stock of every product, to quickly pack and dispatch the order. All our orders are dispatched within 24 Hrs of recieving cleared payment. In any unforseen circumstances, where we are unable to dispatch an order, the customer is duly notified of the reason and order is delayed only, if the customer is willing to wait or the order is automatically refunded.
2. Sameday Dispatch : We keep a keen eye on our order placement and payment records, so that any order cleared before 1500 Hrs, is dispatched sameday. In any unforseen circumstances, where we are unable to dispatch an order, the customer is duly notified of the reason and order is delayed after customer's permission.

Shipping Charter

1. Royal Mail™ 2nd Class Recorded : The delivery time ranges between 2-5 days, with 99% of our orders delivered within 48 Hrs of dispatch.
2. Royal Mail™ 1st Class (Trackable) : The delivery time ranges between 1-4 days, with 99% of our orders delivered within 24 Hrs of dispatch. This is a trackable delivery service, so you can track the progress of your shipment using Royal Mail™ website.
3. Royal Mail™ Special Delivery™ Next Day (Trackable) : Within 24 Hrs of shipment. This is also a trackable delivery service, so you can track the progress of your shipment using Royal Mail™ website.
4. Royal Mail™ Airmail™ : It get delivered between 3 - 7 days.
5. Royal Mail™ AirSure™ (Trackable) : This usually get delivered between 2 - 5 days. This is a trackable delivery service, so you can track the progress of your shipment using Royal Mail™ website.
6. Collect From Store : Instant. Please contact customer services prior to your visit.
7. Birmingham Home Delivery : Delivered at Pre-agreed time and Date. Please contact customer services for booking and more details.