 |
| Q:Do you charge a fee to ship to Alaska, Hawaii, Puerto Rico or the Virgin Islands? |
|
| A:Yes, we do. Generally it is about $10 fee to ship to Alaska, Hawaii, Puerto Rico or the Virgin Islands. |
| Q:What is your return policy? |
|
| A:The Buyer has 7 days to return DAMAGED or MIS MARKED goods ONLY (the Buyer pays shipping fees back to us). The Item will be refunded UPON OUR APPROVAL. We do NOT take returns for any other reasons. Please read item description carefully to avoid this.
We may charge a $5 restocking fee if appropriate. Thank you. |
| Q:Do you combine shipping? |
|
| A:Yes. |
| Q:When can I expect my order to arrive? |
|
| A:Will usually ship within 10 business days of receiving cleared payment. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:If item states "Free Shipping" there is no charge to the buyer.
Items with a shipping fee will clearly state the shipping charge. |
| Q:Do you ship internationally? |
|
| A:No. But if you know someone that lives in the USA, we will ship the shoes to them and they can ship them to you. |
| Q:Do you exchange for size? |
|
| A:We do. Most of our shoes are free shipping to the buyer on the initial order. After that, the buyer pays for return shipping fee to us as well as shipping fee back to the buyer. |
| Q:Is this a Women's shoe, Men's shoe or Kids shoe? |
|
| A:Please see item title. If that is not clear, see item description. If it is still not clear, please check which category the shoe is in. |
| Q:Do you ship to a PO Box? |
|
| A:No. We need a physical address to ship to. |
| Q:What material are these shoes? |
|
| A:Please see item description. It will clearly state the shoe material there. |
| Q:What payment methods do you accept? |
|
| A:PayPal and E-Checks through PayPal. |
| Q:How do I know when my shoes shipped? |
|
| A:Ebay will send you an email with a tracking number when the shoes have shipped. |
| Q:What shipping method do you use? |
|
| A:We only ship FedEx Ground. |
| Q:Can I pick up the shoes from your shipping location? |
|
| A:No. |
| Q:Can I come see the shoes and try them on? |
|
| A:No. |
| Q:Are these new? |
|
| A:Yes. Every shoe we sell is new and either in its original box or bag. |
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