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Delivery

Terms & Conditions

We know that occasionally you may want to return an item, so below are the instructions on how to do so.

Please notice: for your convenience we have now increased your home approval period time from 7 days to 30 days.

Complete the Returns Form that came with your items, including the reasons why you are returning the product to us. If you have more than one item, please put all items for return into the same parcel and ensure that you include the despatch note. Then post it to us within 30 days of receipt.

If you would like an exchange for your product or a different size please put these details into the notes section. If we do have stock we will send this by return. If no stock is available we will refund you returned items to your PayPal account.

Refunds will be credited to your original method of payment no later than 30 working days after we receive your returned goods.

Returning by post:

Your parcel is your responsibility until it reaches us, so we recommend using Royal Mail Registered Post. We cannot accept responsibility for parcels that get lost on the way to us.You will need to pay for the postage of any items you return.

Products can only be returned by post to the address below:

Croal Logistics Centre,
Internet Returns,
Croal Mill,
Blackshaw Lane,
Bolton,
BL3 5PL

Disposal of waste batteries

We offer a take back scheme for all portable waste batteries. Simply return your waste batteries to any Littlewoods Clearance store. To find your nearest store go to www.littlewoodsclearance.co.uk/stores.html. Please do not post any batteries. Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com. Most supermarkets and shops that sell batteries will also have collection bins for used batteries.

Collect +

You can now use Collect+ to return parcels to Littlewoods Clearance for only £3.99!

Collect+ is a convenient new way to return parcels via neighbourhood stores. There are over 3500 Collect+ stores and most are open from early in the morning until late, 7 days a week. Collect+ is backed by PayPoint, the UK's largest payment network, and Home Delivery Network, who deliver over 300,000 parcels every day.

This service can be used for parcels weighing up to 10kgs and includes online tracking and up to £40 insurance.

Visit Collect Plus+ to find your local Collect+ store and book your returns label, then print and attach it and drop off your parcel at your chosen Collect+ store. Please note, you must purchase a returns label before taking your parcel into a Collect+ store. Collect+ will not accept responsibility for parcels handed into a store without a Littlewoods Clearance returns label.

NOTE: When on the Collect+ website, you must search for/click on the Littlewoods Clearance brand.

*Littlewoods is a separate institution & if selected, your process will not be successful

Disposal of Waste Electrical Products

Each country in the EU is now required to minimise the disposal of unsorted waste electrical products and to achieve a high level of collection, treatment, recovery and environmentally sound disposal of such. We have contributed to a national fund to help local authorities upgrade their waste collection facilities. You can contribute too by taking any waste electrical products to your nearest participating site. To find your nearest site, please visit http://www.recycle-more.co.uk. It is important that any hazardous substances, contained in waste electrical products, are disposed of effectively to avoid danger to human health and damage to the environment. All new electrical products now carry a crossed out wheeled bin symbol indicating that, at the end of their life, they should be disposed of at an appropriate collection facility.

Our terms and conditions apply to all transactions on the Littlewoods Clearance Ltd website and are set out below. Please read through these carefully before placing your order and then print a copy for future reference.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. We will notify you by email as soon as possible to confirm receipt of your order and send you a further email to confirm your order details. Please note that neither email is acceptance of your order. Our acceptance of your order will take place when we dispatch the product(s) to you.

Delivery can only be made to the UK. All goods must be signed for by an adult aged 18 years or over on delivery.

Delivery charges and estimated timescales are specified in the Delivery Section, click here for full details. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales.

All items are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A refund will be given where you have already paid for the goods.

We try to ensure that the prices quoted are correct and that all products are accurately described on this website. However, orders will only be accepted if there are no material errors in the description or price of goods displayed on this website. If we discover an error in the price or description of goods that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order based on the correct price or description, or cancelling it. If we are unable to contact you, we will treat your order as cancelled.

All reductions in price and/or credit terms are reductions against our own previous prices and terms unless otherwise indicated. Payment can be made by any method specified in the Payment section. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

We do file details of your order. You may cancel your order in accordance with your rights under the Distance Selling Regulations. All sizes and measurements are approximate. We have selected our products on the basis that they will be used for domestic use only and we will not be liable for any loss resulting from the commercial use of our products.

The contract between us shall be governed by the laws of England and any dispute between us will fall exclusively under the jurisdiction of the courts of England and Wales. English is the only language offered for the conclusion of the contract.

If you use a promotional code to obtain a discount off the price of your order and we later find that the promotional code used had not been issued to you personally, or that it has been used on a Deal of the Week/Deal of the Day product, or a product sold in a auction, or that you failed to qualify for the code, or that you did not comply with the all the terms of the offer, we shall have the right to reclaim the discount from you

Where your order relates to:

  • the sale of knives or bladed articles or liqueur chocolates, you confirm that you are over 16
  • the sale of classified DVDs or computer games, you confirm that you are over the age classified by the item
  • the sale of alcohol, you confirm that you are over the age of 18

Sale of Goods Act 1979

If any product we supply fails prematurely due to an inherent fault (manufacturing defect) we will provide you with an appropriate remedy (in accordance with the Sale of Goods Act 1979), e.g refund, replacement or repair. Simply call us on 0344 811 8114 or write to : Littlewoods Clearance Ltd, Universal Square, Devonshire Street, Ardwick, Manchester, M60 6EL.

Trademarks

All brand names, product and service names, images and titles and copyright used in this site are trademarks, trade names, service marks or copyright of their respective holders. No permission is given by Shop Direct Limited, or their affiliates for the use of such brand names, product and service names, images and titles and copyright by any other person, and such use may constitute an infringement of the holder's rights.

Copyright

All designs, text, graphics and their selection and arrangement on this website are the copyright of Shop Direct Limited or their affiliates or content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal non commercial use. Any other use of materials on this site without the prior written consent of Shop Direct Limited, or their respective affiliates or content providers, is strictly prohibited. By using this site you agree not to alter or adapt, or to create any derivative work from, any content on this site.

Littlewoods Clearance Ltd. Registered Office:
1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB. Registered in England No. 232346. VAT No. 813 0438 64